AutoZone on Holland Rd. in Virginia Beach, VA, is a top auto parts retailer known for its friendly and helpful staff. Customers have shared positive experiences over the years, highlighting the exceptional customer service provided by the employees and management. Many appreciate the personable approach, especially for those who may feel overwhelmed, like single women or those managing small fleets of vehicles. Despite one negative encounter with a rude employee, most reviews emphasize the store's overall quality and recommend it to others. Customers frequently mention their gratitude for the assistance received, noting how staff members like Kalah and Purnell go above and beyond. The store is well-organized and efficient, making it a preferred choice for many in the area. New visitors often leave satisfied, with some declaring it their new go-to auto parts store after receiving the right parts and helpful guidance. Overall, AutoZone in Virginia Beach is committed to providing great service and ensuring a smooth shopping experience for all customers.
I had an amazing experience in this location being assisted with my purchase. The store rep Terrell was very informative and helpful in finding ways to save me money! Great job.
May 2025
I’ve been coming to this location since I started driving (about 25ish years). Everyone has always been so nice and helpful. Special shout-out to Kalah and Purnell! Ya’ll truly saved the day!
May 2025
Came there today, stressed out. I received exceptional customer service from everyone in the store, from employees to management. Very personable, I'm a single woman so they made the experience tremendously smooth and simple
