Dillard's at Lynnhaven Mall in Virginia Beach, Virginia, is a premier department store known for its extraordinary customer service and wide selection of merchandise. Shoppers can find a variety of products, including clothing, dresses, shoes, handbags, accessories, cosmetics, and home goods. The store features both national and exclusive brands, such as UGG, Brahmin, and Michael Kors. Customers frequently praise the knowledgeable and friendly staff who provide personalized assistance, helping them make informed choices. The Kiehl’s counter is particularly noted for its exceptional service, with staff offering valuable advice on skincare products. Visitors appreciate the luxury shopping experience, highlighting the pleasant atmosphere, beautiful displays, and extensive inventory that caters to all price levels. Many customers prefer the in-store experience, enjoying the ability to try on clothes and receive immediate assistance without the frustrations of online shopping. Overall, Dillard's at Lynnhaven Mall is celebrated for its commitment to providing a satisfying and enjoyable shopping experience, making it a go-to destination for fashion and beauty needs.
We always receive world class customer service at this location. That sort of old school care you don’t find much anymore. Miss Darlene is a sweetheart to my wife and always makes her feel confident with her purchase.
April 2025
I work there so... Still work here so still biased in favor of our store and team!👍🏽
June 2024
The Kiehl’s counter at Dillard’s Lynhaven mall is outstanding. Kristine French is a wealth of knowledge and her recommendations save me money, keep my skin fresh and glowing. Always a treat to shop there. Love that it’s next to the children’s department. All in one shopping.