Floor & Decor in Turnersville, New Jersey, is a popular destination for high-quality flooring and renovation materials. Customers appreciate the wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation supplies. The store offers expert design services and free in-store pickup, making shopping convenient for both professionals and DIYers. Staff members like Christine, Zoe, Zachary, Jamar, Brandon, and Bhavita are frequently praised for their professionalism, helpfulness, and friendly attitude. Many customers highlight the exceptional customer service they received, noting staff willingness to go out of their way to assist, even at the end of shifts or during busy times. Some reviews mention positive experiences with product knowledge and assistance in selecting the right materials quickly. A few customers shared concerns about discounts and policies, but overall, the store is viewed as having top-notch products and staff. Whether for a quick purchase or a large renovation project, Floor & Decor in Turnersville is known for providing a helpful and welcoming shopping experience.
Christine the Designer provided me with exceptional customer service this evening. She went out of her way to help me pick out tile at the end of shift! She made my day!
February 2026
Zoe and Zachary were an absolute pleasure to work with! I am a super busy working mom with little time! Walked in, they created me and immediately helped me make decisions! It was an amazing experience
January 2026
Jamar was super helpful and professional today. Makes us want to come back for the next project! Dan (a manager) would not give us the 10% discount on our purchase after signing up for a credit card as he said the items we bought were already discounted, so we did not use the newly signed up credit card and will be canceling... read full comment
