Not necessarily this location, but my wife's card was cloned and someone used it. They denied refund because of "conflicting information." This is after charging two overdraft fees, despite there being money in a saving account. Great customer service move.
June 2023
My family has been banking with this branch for years. The staff have always been very polite and helpful. Nicaya Johnson helped me with an issue today on my account. She went above and beyond, and the issue was fixed promptly. This branch and the employees care about their customers and give 100% every time.
May 2021
The staff was very nice and helpful. I needed help last minute (mom = tooth fairy) and they helped me get the special coins the tooth fairy brings.