Kroger is a popular grocery store chain that offers a wide range of quality food and household products from well-known brands. Customers praise the store's selection, including fresh produce, meats, and seafood, as well as the Kroger and Simple Truth Organic brands, which are considered better than more expensive options. However, some customers have had mixed experiences with the self-checkout machines, which can be frustrating due to technical issues. Additionally, a few customers have reported encountering unpleasant or disrespectful staff members, although others have found the staff to be helpful. While the store is generally described as clean and organized, some customers have noted a fishy smell upon entering. Additionally, one customer had a negative experience regarding the store's policy on service animals, finding the manager's attitude to be dismissive and rude. Overall, Kroger seems to provide a decent shopping experience, with a good selection of products and quality offerings, but the customer service and handling of certain situations could use improvement.