Lane Bryant is a plus size clothing store in Virginia Beach, VA, described as always being a party with the latest trends and incredible deals. The store offers plus size jeans, sexy and supportive bras and panties, comfy sweaters, flattering tops, and chic dresses. New arrivals arrive frequently. The store provides free personal styling and expert fittings to help customers find what they are looking for, and offers free shipping to the store for online items. Multiple reviews highlight the amazing, fun, and helpful staff who provide over-the-top customer service. Employees are consistently noted as friendly, polite, and willing to help at length, assisting with styles, finding correct fits, and taking time for expert bra fittings. Specific instances are praised where staff helped correct bra sizes that customers had been wearing incorrectly for years, with service described as making customers feel shocked and appreciative. The store is also recognized for resolving issues, such as accepting returns on items purchased months earlier during a sale, exchanging them for the correct size, and matching the original sale price. The location is noted as clean and well taken care of. This exceptional service encourages customers to return and travel from other cities.
I went in on Monday in a pinch because of all things on vacation I forgot to pack, bras! Jeanie was very nice and measured me and helped me at length find a very tricky size. I appreciate her kindness immensely!
October 2024
Annabeth and Jessica were so amazing, fun and helpful today. Both helped me with styles and finding things that fit. Definitely love this store and they have been the best.
August 2024
Great experience and personal attention. The small detail of fully closing dressing room curtains is a nice touch!
