Michaels offers a wide range of craft supplies. The store is bright, clean, and organized. Staff is extremely attentive and helpful. It has a large selection of supplies for holidays and craft projects. The custom frame desk can help with projects, mounting materials to create a mini mockup of a large art installation. Michaels is a great resource for artists, not just a craft store like some other stores. The shop also sells balloons and decor, but it is not a full party supply store. Customers can use the app to see which store has what they need, order online, and get free delivery. The app keeps weekly coupons and rewards. Self‑checkout is only, so there is no waiting for a cashier. Items go through large monitors and the phone’s app. Inventory can run low, but the store has several locations nearby. Discounts for military, teacher, or senior are available. The staff is awesome and the place is great for supplies and inspiration.
The store seems a little run down, but the employees are right there ready to help you find & get what you need. I had an urgent, short notice balloon order & they took very good care to make sure they got me out on time with my request! Thanks, Ladies!!
February 2025
I like Hilltop Michaels location. Employees are nice and they have better selection than the one near Pembroke.
June 2024
They held some frames for me and were so nice when I went to pick them up.
