PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all pet needs. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The adoption center features kittens and other pets, which customers find hard to resist. Employees are generally friendly, caring, and supportive, often providing excellent customer service. The staff at the veterinary clinic, Banfield, are especially appreciated for their helpfulness and camaraderie. However, some customers have noted occasional cleanliness issues, such as dirty floors. Overall, PetSmart is a popular destination for pet supplies, services, and adoptions, with staff that genuinely care about animals.
