Rack Room Shoes offers a wide variety of shoes and boots, catering to many styles and preferences. Customers appreciate the friendly atmosphere and helpful staff, with reports of excellent customer service. One shopper was impressed by a salesperson who assisted in finding alternative options when their desired Timberland boots were not available in a wide fit. While there is a good selection overall, some customers noted challenges in finding larger sizes, particularly size 14, and experienced confusion regarding the BOGO sale, as it does not apply to all shoes. Despite some disappointments, many customers still found suitable shoes and appreciated the reasonable prices. The store is recognized for its trendy offerings and the eagerness of staff to help customers find what they need, whether in-store or online.
Very helpful and welcoming staff. Organized place. Staff assistanted is with kids shoes.
December 2024
Good selection, good service, over all, pretty good
August 2024
Good selection except for my size 14. Couldn't find any. Luckily I was there for the kids. They found good shoes but that BOGO was a little confusing because it doesn't apply to all shoes.
