Ray Johnson's Fireplace & Patio has served Hampton Roads for over 47 years, offering a wide range of fire features and outdoor living products. The business specializes in wood-burning, electric, and gas fireplaces, as well as fire pits and custom outdoor kitchens. Customers appreciate the knowledgeable and friendly staff, who provide excellent customer service and honest advice. The showroom, located near Town Center, showcases quality products and creates a personal shopping experience that many compare favorably to larger stores. Customers commend the team for their professionalism, helpfulness, and pricing. They value the expert guidance during purchases and troubleshooting, often receiving quick assistance over the phone. Overall, Ray Johnson's Fireplace & Patio is highly recommended for those seeking reliable products, expert service, and a personal touch in fireplace and outdoor living needs.
Got the answer right away from Ray about my remote for my gas logs. He took time to show me how to reprogram it. Any problem call him. Great Guy, Great Store.
January 2026
Thank you Heath & Jared for great customer service & providing my family with an amazing Luxury Fireplace! We are customers for life . Anthony Grid
December 2025
Very personable. Very knowledgeable. Explained how the brand we were looking at never had a failure. We are buying our fireplace there.
