REI is a premier outdoor gear and apparel retailer that caters to outdoor enthusiasts of all levels. The company stands behind its products with a 100% satisfaction guarantee, and it designs its own line of award-winning REI brand gear and clothing. Customers praise the excellent prices and service at REI. The stores are known for their knowledgeable and helpful staff, who are eager to share their enthusiasm for the outdoors. One customer was impressed with the service they received when getting their bicycle serviced, with the staff accommodating their needs and completing the work quickly. Another customer was grateful for the assistance they received from the staff when purchasing training wheels for their grandson's bike. The staff member, Bobby, was described as very knowledgeable, professional, and pleasant, ensuring the customer left the store satisfied. Customers also appreciate the wide selection of products available at REI, from summer beach gear to the store's "As is/swap" section, which offers outstanding deals. The staff are consistently praised for their friendly and attentive service, and the company's commitment to customer satisfaction is evident in the positive reviews. Overall, REI is a trusted and beloved outdoor retailer that provides high-quality products, exceptional service, and a welcoming environment for outdoor enthusiasts of all ages and experience levels.
Excellent prices and service. Great place to have your bicycle serviced. They usually have a three day turnaround but once I explained that I use my bike to get to work, they had it ready the next day. Awesome company!
July 2024
Dropped in for some summer beach goodies and were shocked by how great the selection was. The staff was friendly and attentive. The As is/swap section was OUTSTANDING, and we’ll be back to check it out again.
May 2024
Typical top-notch REI experience. Well curated outdoor gear, friendly and knowledgeable service in an attractive casual space.
