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March 2024 by William Lee
Unable to get bills because I'm unable to get a mailbox key. Been waiting 3 months for the mailbox key. Have been forwarding mail to this post office and they lost it. Deserves zero stars but can't go that low
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March 2024 by Harrison Whitus
Dropped off packages two days ago and now they are missing. Don’t expect a scan at this location.
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March 2024 by Bradley Colon
Terrible.
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March 2024 by Ivan Monev
Disorganized, total lack of effort from the only one employee at the counter. Slooooow, sloooow service. Not much different than any other government service.
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January 2024 by Mark Lucero
Worst post office I’ve ever been too. They workers get mad when you even look like your upset.
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January 2024 by Shelby Edwards
These people are SO RUDE. The man that’s there today 1/2/24 just kept “drop on the counter and go” over and over and over. As we were doing it. The lady and I just walked to the line. It was so uncalled for. If you don’t like your job orPeople for that matter, don’t get a job dealing with the public. Your nasty attitude is what affects everyone else. Kindness goes a long way.
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December 2023 by Lynelle NH
Chappell and Mr. Lou were Christmas rockstars. People kept arriving with packages to be mailed and they handled it with professionalism, speed, and grace.
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December 2023 by Bo Dockstader
Very poor. Took several days for an already delivered package (which was priority delivery) to reach my box. My goods were already spoiled by then. $300 out the window.
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December 2023 by SuperComputerBoy
Absolutely one of the worst places and especially post offices in va beach. Run by people that like to take their sweet time and has the worst female employee I've ever seen at a usps. But thats ok as long as we're diverse nothong else matters. The one on independence is way better now that they got rid of the person that is now here.
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December 2023 by Melissa Grisdale
I was at this location a few weeks ago to send a package to my husband who is in the Navy overseas. I really appreciated the help filling out the forms. Chappell(SP?) was an immense help. He was very kind and patient. He and his fellow co-worker moved through the line very fast.
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December 2023 by Margo Zoromski
I would avoid this post office. There is always a long line that moves very slowly and 1, maybe 2 people working. Some of the staff is rude and would probably be better off working at the DMV. Very unfortunate because it's in my neighborhood, but will definitely be driving elsewhere.
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December 2023 by Pam Miller
I've been waiting 30 minutes while one person is being serviced. There is only one person on duty after a 3-day weekend. They deserve ZERO stars. Unbelievable!!!
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December 2023 by Denise Bryan
I waited in a long line for 15 minutes before I decided to leave. I understand it's the holidays, but it would be helpful to have more then one person working the counter. Don't go to this post office.
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August 2023 by Trish Kaprielian
The staff is nice but they don't open at 8. That's a lie. More like 820....
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August 2023 by Valerie Arellano
Went in today and there was two ladies working, both very polite. We were sent to get our mailbox keys by our apartments as we just moved in. However the front office failed to mention it takes them 2 weeks to actually get the keys to you. The lady who helped us today was so sweet and her customer service was amazing. She got someone to get our mail and leave it at our front door since we had a package delivered. I didn’t get her name but I wish I had. Thank you for all your help today!!
