United States Postal Service
USPS,
Post Offices
Hours:
2109 Thoroughgood Road, Virginia Beach VA 23455
Hours
About United States Postal Service
The United States Postal Service (USPS) is a renowned organization that provides secure, reliable, and affordable delivery of mail and packages to over 157 million addresses across the United States and its territories. With more than 30,000 retail locations, USPS is committed to delivering exceptional customer service.
The staff at the 2109 Thoroughgood Rd location have consistently demonstrated professionalism, speed, and grace in handling the high volume of packages, especially during the busy holiday season. Customers have praised the friendly and kind demeanor of the employees, even when dealing with irritated individuals.
The location offers walk-in passport services, and the staff have been praised for their assistance in filling out forms and guiding customers through the process. The employees have also gone above and beyond, such as arranging for a customer's mail to be delivered to their front door when they were unable to retrieve their mailbox keys.
Despite the occasional challenges, the staff at this USPS location are dedicated to providing excellent customer service and are often commended for their efforts, especially considering the challenges they face in their roles.
Most Recent Reviews
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September 2026
Terrell is the man! 🙂🙂🙂
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June 2026
I have always had a smooth and efficient experience here. The staff are very friendly and helpful, the facilities are clean, and the line is never too long because of how well the staff runs things. My favorite post office for sure!
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April 2026
Lovely employees working the desk. The last few times i have gone i have been helped right away. Always greeted with a hello, and a smile.
More Comments(113)
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Virginia Beach, Virginia