“Well appointed rooms. Very clean! Great Breakfast in the morning, including a non-gluten biscuit selection.
Great. Service from eva and others.
Only downs: no in-room irons. No in-room safety boxes. The latter is only a problem when one crosses the street to the jefferson pools: storing valuables in the room or the car is uncomfortable, even in this honest , part of the world.”
“We checked in on January 18th to celebrate our daughter's 16th birthday with friends. It was a special weekend of fun and memories. We have been coming to the Homestead for over 20 years. We still remember the days when the hotel was privately owned and not a part of a large chain. We don't love the new corporate feel and are so grateful for the long time employees who remember what it was like in the good old days and strive to provide the same customer service they have always known.
A few thoughts from our stay:
1. We loved the special activities over the weekend of music bingo and silent disco. I think the staff could do a better job of pumping up the events so they are better attended.
2. Because you had so many special activities and a full house --you HAVE TO have more options for dining AND the staff to accommodate the crowds. I spent the entire evening running back and forth to the Jefferson Taproom to get on the list. Because they don't take reservations and everything else was booked----I had to continue to pop back to attempt to time our wait in line for after Bingo ended and to allow for enough time to get back to Silent Disco. That's ridiculous but my goal was to make the weekend fun for the girls---but it could have been more enjoyable for all of us. Dinner service was terrible and the kids missed a lot of the disco. We hung back to pay the bill and sent them on their way. We found the service to be similar when we were there over the summer.
3. The Arcade! Either take it back under your control or get rid of it! It is a complete rip off. So many of the games and bowling don't work. You have to make sure to read the signs posted that you will have to scan a code and reach out to another company to retrieve your loss funds. The Omni Homestead will not help you.
4, Breakfast Buffet highlight! The breakfast buffet was a fun treat for the girls. (We of course remember when the buffet was located in the main ballroom). Nothing will ever top those days. We met Roderick as we waited for our omelets and waffles. It was fun to talk with someone who remembered the Homestead as we do from many years ago. I shared with him our frustration regarding dinner the night before and said I would be sharing our frustration with management. We want to continue our tradition for visiting the Homestead but it's getting harder with the price and lack of quality. Roderick very quietly spoke with our server who made an adjustment to our breakfast bill. His thoughtfulness and desire to encourage us to come back meant a lot. He even provided a to go container for the doughnuts that our girls just couldn't fit in. It is your long time staff like Roderick who keep the spirit of The Homestead Resort alive and well. Anthony is also always a highlight. His welcoming smile and love for his job is contagious. Please take good care of your long time employees---they are what make the Homestead special.”
“A gem of a spot! We loved how cozy our room was, and it was perfect for a winter weekend getaway. We loved the breakfast each morning, and the restaurant on site was fabulous. We’d love to return in the future for a spring or summer trip!”