“We've used Rick's for a few different jobs over the years. What I've appreciated most is the thoroughness of their process. There is plenty of communication sharing estimates, photographs, and status of the work, and they work hard to get you repaired or replaced parts at reasonable prices. I've seen how they work with different insurance companies and while each underwriter may have slightly different rules on what is and isn't covered in an estimate, in the final analysis Rick's will ensure the right things are done to get your job completed to a high standard.
Ultimately getting your car fixed after a big or small bump is never fun, but Rick's takes the sting out of the experience that could easily become painful with the right level of care.”
“Thank you so much Andrew for your help and quality work. I really appreciate your speed and sense of urgency you took to help me. My business has to run like that as well. I will definitely recommend your business to the entire community.”
“Amazing place. Amazing people. Amazing service! Can’t say enough good things about this place. Our truck
started shaking violently at 70 mph 5 hours into a trip from NY to OBX. We limped it about 10 miles at 20 mph to WAS after a quick google search and based on previous reviews. Smoke was rolling out from behind the tire and the caliper had stuck to the rotor by the time we got there. They were sympathetic to our plight and replaced the rotors, calipers and pads at an incredible speed and price. (And they didn’t even have the parts in stock but had them delivered quickly). We were back on the road in less than 2 hours! We had 4 more hours to drive before we got to our non refundable hotel for the night. Everyone was so friendly while we waited, they felt like family. The lady at the front desk offered us soda, water and she even brought us her homemade cupcakes which were bakery quality frankly. We are so so grateful for all of them. Absolute angels. If I lived here I would never go anywhere else! Highly, highly recommend!”