AT&T Store in Waynesboro offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans with nationwide 5G service. The store's staff, including Koby, Joel, Scott, and the manager Coby, have been praised for their exceptional customer service. Customers have described the experience as "very pleasant," "easy," and "calm," even for stressful situations like buying new phones. The employees are known for being knowledgeable, down-to-earth, and helpful in explaining things clearly. However, some customers have expressed disappointment with AT&T's phone purchase package, which they feel lacks essential accessories like a charging block and earphones, especially at the high price point of the devices. Despite this, the overall experience at the AT&T Store in Waynesboro has been overwhelmingly positive, with many customers recommending the location for a smooth transaction and amazing customer service.
Monique was friendly and attentive from the start. She was proficient in her knowledge and eased all of my anxiety in the upgrade process. Gold star to Monique for amazing customer service!
November 2023
Super great experience in getting a new phone. Joel was helpful, knowledgeable and provided great customer service without the “salesman” attitude!
October 2023
Loved my expirence. Scott was helpful and efficient.
