AutoZone on W. Main St. in Waynesboro, VA is a leading retailer of auto parts, maintenance items, and car accessories. The store is consistently described as a great place overall, always nice and taking care of the customers who enter, with staff always willing to talk about certain items. Reviews highlight the team's amazing and determined service, frequently going above and beyond, going the extra mile, and standing behind their products. Specific instances include managers and employees helping to fix a broken-down vehicle in the parking lot, honoring a warranty refund without proration to solve a customer's problem, and expertly finding an exact, hard-to-locate part for a specialized classic car to save a family's trip. This dedication to service has generated sincere gratitude from customers, who feel the staff's help was invaluable. While inventory for some specific items like certain air filters may be limited, the store reliably carries many needed parts, such as oil filters. The AutoZone of Waynesboro is recognized for its helpful and determined team that takes excellent care of its customers.
Great help sorting out bulbs and replacement sockets.
December 2025
New manager Jamie helped a bunch definitely grateful since my back went bad from having a lung collapsed 2 months ago. He came out in 29 degree weather to help me so he’s definitely awesome!!
December 2025
Toby was awesome! Help me get the right battery for my truck and change the terminals put the new battery in and was still helping me a half an hour after the store closed I am so grateful awesome customer service from both the guys working couldn't be happier we'll definitely come back next time I have a vehicle parts... read full comment
