AutoZone on Richmond Ave. in Staunton, VA is a leading retailer of auto parts, maintenance items, and car accessories. Customers report that employees are extremely helpful, knowledgeable, and polite, providing trustworthy answers and product recommendations. The store offers great customer service, with staff going above and beyond by helping with installations like wipers and batteries, even in difficult conditions. While typically busy, employees handle pressure with grace. Most workers are noted to be very helpful, though one manager received negative feedback. Overall, it is considered a great place to get car parts, with service that is appreciated by travelers and locals alike.
Thank you to Jeremy for testing and replacing my battery for me in less than 15 minutes, less than an hour before closing time! After a long day at work, the quick and friendly service was much appreciated.
June 2026
They help with free parts testing and will install simple parts like windshield wipers for free if you need help and loan out tools free of charge as well. It's a great place to buy car parts
April 2026
Rob! He was soooo helpful literally made sure I was taking care of from the moment I got into the door. We need a million more Robs in this world, very kind and genuinely a kind person
