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October 2023 by Joshua Rodriguez
Failed my car Friday came back Monday and they don’t wanna inspect my car horrible then gives attitude
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August 2023 by chelsea greene
Took my truck in to replace the muffler. The work was done quickly but we couldn’t pick it up till the next day. It appeared that they didn’t lock the truck up at night because all of the locks were unlocked and it was clear someone had rifled through it. Not much was in there but some items were stolen including the entire change drawer. Spoke to staff about it and they couldn’t care less. 10/10 would not recommend.
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August 2023 by Jasmine Karicofe
Horrible service. DO NOT go there for an inspection. They will try to do whatever they can to fail you. Not to mention how they talk to and treat people. Well guess what? This "little girl" as you called me, had an inspection done elsewhere and passed no problem. Highly do not recommend
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August 2023 by robert finch
I had a 9AM appt for a front end alignment. When I dropped it off I asked if I could pick it up at noon and I was told we'll call you. I have to make life arrangements just like they do so I make appts. At 12:30 it hadn't been looked at and I informed them I needed my car at 2...5 hrs after my appt.At 2 my car hadn't been looked at yet. If one of them came to see me for an appt and I was running behind an hour I would give them the courtesy of a call to let them know so they could schedule their life how it works best. Then they want to know if I want to R/S. What for? To wait again and waste .Not going that road again even if they do good work.a day without getting it worked on? No thank youA call would have been responsible and appreciated.
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August 2023 by Junior Terán
They were trying to charge me $60 to dismount a tire telling me it would take them half an hour to do so for only one tire I used to work at a tire shop and would dismount and mount new tires in about half a hour and they want me to wait half a hour for one tire to get dismounted and still pay them $60 it’s ridiculous
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August 2023 by Jill Byrd
Exhaust repair and state inspection. Service was performed in the timeframe promised. Friendly interaction with all staff.Services: Auto exhaust system repair
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July 2023 by Robert F.
I made an appt to have a front end alignment at 9AM. When I dropped it off I asked if I could pick it up at noon and the response was , "We'll call you".At 12:30 I called and told them I made arrangements to have it worked on and needed my car at 2PM.At 2 I go down to the shop, 5 hours after my appt and it hasn't even been looked at. Then I was asked if I wanted to reschedule.My question is why, so I can not have it worked on when it is supposed to be? If they came to me for a medical appt and I was behind an hour I would give them the courtesy of letting them know so they don't have to waste the entire day waiting on me.Poor customer service. Well be getting work done elsewhere
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June 2023 by blue devil YT
“If it passed it passed” i recently bought this vehicle 3 days ago; yet there’s several issues marked passed on the cars state inspection not only including both front cv axels being less than 60 miles from going completely, front struts are bad as well and I got all this looked over by another state inspector with 40+ years experience working on both semis and regular every day cars who said this is all the way in the black passed the grey. I was told to call the state police by interstate muffler to see that they was “right” that it wouldn’t fail and the trooper told me I needed to either file a suit with interstate muffler for passing a faulty car or working something out with them to fix this. So far no one’s made an effort to work this out.
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June 2023 by Amy Hawpe
Great shop! Nice people and trustworthy.
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April 2023 by William M.
Went to get an exhaust hanger. All fine and dandy but they pull my truck into the shop and start romping on the throttle. I get it's a duramax and it's sounds good so may be tempting but i don't agree with driving a customers truck in the bay and red lining it multiple times. Last time they will have any business with me they are lucky i paid them after the job.
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February 2023 by Kevin Miller
So I took my vehicle here for diagnostic work. I had a check engine light that was repeatedly coming on and we had replaced several parts trying to rectify it. However the light would return with a new code. I contacted them about the issue and explained all of the different codes that had been scanned and asked if they could identify what was wrong with the vehicle. My intention was to have them both diagnose and repair.I was told that they would preform a diagnostic on the vehicle to identify the problem. I took the vehicle in and happily waited to see what work would need to be performed.When I spoke with Brendan he explained that the machine showed 3 different codes. I asked what they needed to do and he said he wasn't sure but if I wanted a "deeper dive" done they would continue to look at it and charge me the hourly rate. After some discussion, I was put on the phone with the mechanic.He explained that the they had only ran the scan on the machine and had not checked any of the issues. When asked what he thought would fix the problem he suggested a "full tune up". Since I had already replaced the spark plugs myself what would the tune up entail. He said he was not sure. I asked him if that would fix the issue he said that he did not know.So long story short I paid $100 for information I had already gotten free from the parts store. I could have bought my own scan tool on Amazon for cheaper. They performed no diagnostic work whatso ever and could not even recommend what repairs they could make to fix the issue. Waste of Money.Service: Engine repair
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January 2023 by Matthew Kurz
Had an appointment for a brand new exhaust system. They said they would finish that day when I made the appointment.... over 1 week later I they finished it. They left the Ignition on and ran my battery down. The welds were horrible. I am rebuilding the truck for my dad. I wish I could post pictures. They cross threaded the bolt for the O2 sensor. They ask me to bring it back to put a new bong in it. Instead they just re threaded it when they said theybwould replace it. Hopefully it won't blow out when I was returning it they had to other customers complaining g about the work they did... I would definitely use the one in Staunton instead. I paid over $500 in labor and got a substandard job.Service: Exhaust
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January 2023 by John Koch
Excellent service, staff and prices. Would highly recommend.
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December 2022 by Jennifer. Weese Weese
They r absolutly caring n nice n they know what they doin n very reasonable on their pricesService: Engine repair
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May 2022 by Julie Lindimore
They fixed my truck , but they didn't do the inspection. I mentioned it to them several times.
