Advance Auto Parts at 454 Merrimac Trl in Williamsburg is known for its helpful staff and good customer service. Customers appreciate the knowledgeable employees who are always ready to lend a helping hand with automotive needs. The store offers a wide selection of tools and quality brands like FRAM, Carquest, and DieHard® batteries. Services such as free battery testing, free installation of batteries and wipers, free engine code scanning, and free testing of starters and alternators are available at most locations. Customers have praised the staff for their quick and efficient assistance, including fitting windshield wipers and replacing batteries, even for customers visiting from out of town. The store also promotes savings through the Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Overall, the store provides a friendly environment with knowledgeable employees dedicated to helping customers find the right automotive products and services.
In and out in under 5 minutes, friendly staff who had exactly what I wanted already pulled when I got there because I called ahead, 10/10 no notes!
January 2026
Love the service that AAP provides and the love corporate gives to USA veterans!
January 2026
Tammy was friendly and had my online order on the counter ready for me when I arrived. She asked if I had everything I needed and wished me a great day as I left.
