Auto Haus of Williamsburg is a local dealership where the staff is described as genuinely friendly, accommodating, professional, and helpful. Customers report excellent customer service and guidance, with experiences noted as awesome, amazing, and painless. The team is efficient and very helpful, including with insurance matters. Some customers have purchased great vehicles at reasonable prices and had a great car buying experience. However, experiences can vary. Some customers report significant major repairs soon after purchase, including transmission and ECU failure, leading to frustration and disappointment with a lack of accountability and support. It is advised to do your due diligence with any purchase. While one customer acknowledged the staff's efforts to rectify a situation, the overall history led them to decide to move on for future purchases. The business is recognized for handling both sales and service, though maintenance and repairs on foreign cars can be pricey.
Recently purchased a 2nd vehicle from AutoHaus in Williamsburg and again had a very good experience. My salesman was Oliver Lamb. He sealed the deal with his attentiveness to detail and overall caring for my concerns.
July 2026
Easy and quick online purchase handle with professionalism from start to delivery 4 days satisfied
July 2026
Extremely easy process to purchase the vehicle. Knowlegeable sales person, Tristen, who answered all my questions, and made the process from test drive to purchase, smooth without hassles.
