Chase Bank
BanksHours:
4601 Monticello Ave, Williamsburg VA 23188 Hours
About Chase Bank
Chase Bank at the Monticello branch is highly praised for its helpful, insightful, and friendly staff. Customers highlight employees like Andres, Dante, and Lloyd as personable, genuine, and knowledgeable, making their banking experience top-notch. The staff truly gets to know clients and provides excellent service, with some expressing sadness about relocating and leaving such dedicated team members behind. Even new customers appreciate the quick, knowledgeable, and friendly customer service, especially in important moments like home loans. Overall, Chase Bank is seen as a reliable and caring bank with a strong local presence and exceptional staff.
Most Recent Reviews
January 2026
Professional and friendly staff who greet you by name. Excellent banking experience
August 2025
I highly recommend this bank. I had my appointment with Franck Coicou, and he was very helpful and patient he assisted me a lot. I’ve been to several Chase banks before (in New York and Miami), but none of them were as helpful as he was. So I definitely recommend this location.
April 2025
My coworker and I have a business account here. Every staff member has been extremely professional and friendly, and they remember our names. The customer service is just phenomenal! They go above and beyond to make sure we are satisfied with every visit.
More Comments(15)
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