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“I highly recommend banking with 1st Advantage Federal Credit Union in Newtown of Williamsburg, Virginia. I’ve been a lifelong member, and 1st Advantage has always treated me right. I want to give a specific shoutout to Samantha Hilton at the Newtown Branch. She dropped everything and came to the rescue when I was in immediate need of assistance. She took care of the issues that I was facing without hesitation. If you are in need of assistance, look no further than Samantha Hilton. Thanks again to 1st Advantage Federal Credit Union and to Samantha in particular!”
“Honestly I was confused with this new bank especially dealing with moving to a new state. This has been by far the best experience ever. The supervisor Musa is the goat. And let’s not forget about Deshawn. He was very polite and helpful. Such a pleasure being connected to Woodforest.”
“The people here are so wonderful and personable, I feel like I'm talking to friends. Every time I call, any problem I have is fixed in a matter of minutes. Definitely the best bank I've ever been to!”
“I have been a member of Bayport for many years & have always had great friendly service. Recently I retired, and Amanda was instrumental in helping me set up an IRA to transfer my work funds. She provided all essential information & was available to help with any additional questions I had. I highly recommend Bayport!”
“My significant other and I had such a wonderful experience at Chase Bank in Colonial Williamsburg, and we truly felt it deserved recognition.
From the moment we walked in, Ricky and Clay made us feel welcomed and valued. They were both incredibly professional, patient, and genuinely kind. What really stood out was how they took the time to thoroughly explain everything to us without making us feel rushed or overwhelmed. They answered all of our questions clearly and made sure we fully understood our options.
Ricky was extremely knowledgeable and attentive, making the entire process smooth and stress-free. Clay was equally impressive — personable, friendly, and very detail-oriented. Together, they created such a comfortable and positive atmosphere that what could have been a routine banking visit turned into an exceptional customer service experience.
It’s rare to encounter associates who are not only efficient and competent but also truly care about the people they’re helping. Ricky and Clay absolutely exceeded our expectations, and we left feeling confident, supported, and genuinely appreciated as customers.”
“Wonderful staff, very nice. They are located in a hospital which is convenient to the workers and those with appointments. They are in the Geddy building and everyone that works there knows 1st Advantage, just ask.”
“I love banking here at Baylands. Most of the staff know me by first name and they are all friendly and willing to help in any way they can. Got a very good rate on a CD as well.”
“The people in this branch are why we chose to bank with Primis - they are all incredibly kind and helpful whenever we've stopped by. Special thanks to Josh for always being on top of things and ready to help out. Kudos to the whole team.”
“My experience at Chesapeake Bank has been at the Five Forks branch. The bank employees are friendly, helpful, and they get to know you. Even my dog has been welcomed into the bank and given treats! On a business level, I have consistently received the banking services needed. It's a joy to do banking there!”
“Everyone here was pleasant and super helpful when fraudulent activity occurred on my account. Special thanks to Shoshanna (sorry if i spelled that incorrectly) and Barbara for quickly rectifying the situation and getting me set up with a new account. After 22 years of the old, here’s to 22 more of the new.”
“My coworker and I have a business account here. Every staff member has been extremely professional and friendly, and they remember our names. The customer service is just phenomenal! They go above and beyond to make sure we are satisfied with every visit.”
“I was in Williamsburg for a vacation and needed to stop at the bank. Everyone is so wonderful at this branch. Venessa in particular I talked to and was amazing and so friendly. You absolutely made my day. Thank you and if I find myself back here that will be the branch I’ll stop in.”
“Fantastic branch, the personnel are amazingly friendly and knowledgable. Always a good experience taking care of a stressful thing such as money. Great Job Quarterpath Team!!!!!”
“At this Williamsburg location, James R. provides excellent customer service. He has great qualities, and I would recommend as management. But I know what often happens to those who go into management, and I would hate to see him change.”
“I like my Citizen and Farmers Bank. I have had Home loans through them and still have my checking account with them. Nice to have a local bank with branches in the area where I live and where I work.”
“I have had to deal with many banks in my life both personally and professionally. This has been, by an incredibly great margin, the best group of people it has been my pleasure to work on a day to day basis. I have come to know this wonderful group of people in my tenure running the Quarterpath ABC Store and my life is so much better for having them in it. It may sound a bit aggrandizing but I assure you, I am just scratching the surface. My trips to the bank are usually my favorite time of the day. If you are looking for a friendly, personable, professional and all around amazing bank and banking experience you could do no better than this SunTrust. Lorin, Kelsey, Ashley, Phaedra, Roland, and Clarice (I know she has left the bank but when I think about our SunTrust I always think about the Amazing Clarice) are not just some of my favorite bankers, they are some of my favorite humans.”
“I had a very interesting experience for my car loan. Veronica, Annie, Kristy, Cynthia were extremely helpful in overcoming the hurdles I was going through to get my new truck. Thank you all so much.”
“The staff goes above and beyond
It's definitely a busy location.
The Manager, Lisa, is so friendly and welcoming.
This is one of the best customer service branches I've ever been to!”
“Eric was very kind, polite, and thorough throughout the whole process of setting up our new business bank accounts. Jordan, Melynda, and the whole LFCU team here is amazing!”
“I was really impressed by the level of customer service here. From the moment I walked in, the staff was attentive, professional, and genuinely helpful. My concerns were addressed quickly and with care. It’s rare to find a place that still prioritizes the customer experience the way they do. Highly recommend and will definitely be returning! “Tyla went above and beyond to make sure my experience was a great one. Her professionalism and attention to detail were impressive, and she made me feel like a valued customer from start to finish. It is clear she takes pride in her work. I will absolutely be returning and will be requesting her specifically. If you’re looking for outstanding customer service, ask for Tyla — you won’t be disappointed!“”
“Kind, patient and knowledgeable are great adjectives for the folks in this branch. I saw all of those things in one visit. I'm glad that they are there helping the community every day.”
“C&F Bank is a great local bank. They know who you are, they value your business and they offer solutions so that you aren't nickel and dimed to the poor house.”
“This is my local branch that I go to and the staff is always friendly and fast! When I have needed help with a notarized document or make change, the staff has been so helpful and very quick! Great branch!”
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“Ronda Smith helped me with a quick transaction, then assisted me in getting in touch with the financial folks at a different office. She smiled through the entire conversation and asked numerous questions to be sure what exactly what I needed..Above and beyond.”