Crocs at Williamsburg is a popular store known for its fun and colorful footwear. Customers often find the store crowded, which suggests it is busy and well-loved. Despite the crowds, the staff provides helpful and friendly service, with one reviewer praising an employee who went out of their way to find the right size and save them from frustration. Another customer described their experience as the best customer service they ever received at a Crocs store, mentioning employees by name. The store is generally clean and efficient, with easy exchange processes even during busy times like Christmas. Many visitors come for their children or grandchildren, with one customer noting that their granddaughter loved her new wet-weather shoes. Although some people find the store small and crowded, they appreciate the helpful staff and the wide selection of colorful shoes. Overall, Crocs at Williamsburg is a busy, friendly, and helpful store where customers enjoy a positive shopping experience.
Today, I had a very positive experience with a manager named Winter, at the Premium Outlets' Crocs in Williamsburg! In fact, all the staff were available & helpful, but Winter went above & beyond! Thank you!
September 2024
Best customer service I ever had at a crocs store! A little silly to say, I know but it’s true! Thank you, Craig and Gabe!
August 2024
Nice store had a lot of Crocs to choose from. Most everything was in sell ended up getting some for the family.