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“I left my gold watch to be repaired after not being able to wear it for a very long time. It’s an old and sentimental time piece. No battery, old fashioned wind up. It was done well and within the given time frame. I am happy to be able to wear it again. The cost was reasonable as well.”
“A few years ago I won a gift coupon for a C cuff bracelet at the Blue Talon Bistro Turkey Trot. I got a silver one for my mom and she loved it. I just went back and purchased a gold one for my fiancé because I was so impressed. They are very friendly & helpful. I dislike large jewelry chain stores, so I anticipate I will be returning in the future for some other types of jewelry.”
“The best jewelry store, ring fingers down! The customer service is top notch. Mikayla, was wonderful the entire time. She patiently explained each ring to me and helped navigate through an issue during our meeting. I could not recommend this location more. Will definitely be returning.”
“Three generations of fine jewelers offer exceptional one-of-a-kind and custom-made jewelry at a fair price. If you are looking for fine jewelry in beautiful, tasteful designs you have found your source in Williamsburg, Virginia. If you can't find exactly what you're looking for, they can make it. I have found them to be friendly, very knowledgeable, and committed to the quality of their work. We trust this jeweler completely. E.M.G. Williamsburg”
“I am a local who shops here regularly. This store is like a hidden little gem (no pun intended). ? Laurie and her husband are just the nicest people! I can’t go in here without buying jewelry for myself or to use a gifts. The everyday prices are so affordable that it’s like having a sale everyday. They are tucked in to the right side of the General store in Merchant’s Square. Please visit them. I assure that you won’t regret it!”
“Love this shop with its unique and beautiful merchandise and their little cafe with delicious quiche and salads and more. I crave their pickled cucumbers and onions...just like my grandmother used to make. Soooo good. And they have customer service down pat. They could teach other shops a thing or two (or 20) about good customer service! The Mole Hole is one of my happy places in Williamsburg. ?”
“Williamsburg office is amazing - Lillian and Clarence were great, very patient and got us to upgrade my wife wedding ring. We will definitely be back!! Love the relationship.”
“I selected Goodman & Sons to provide a jewelry appraisal due to their history and online reviews. The process encountered at first visit was both thorough and professional. Due to this exceptional experience, I purchased two beautiful Citizen Watches. The military discount was gracious and deeply appreciated.”
“My wife bought me an oil lamp for my birthday. Nice selection to pick from. The lady clerk took the time to take the lamp out of the box to make sure it was good. We live 8 or 9 hours away. It was fine. She said it was very rare for a defect on their lamps. Have to wait for my actual birthday date in a couple weeks to try it out. Satisfied with the experience in this store.”
“I would absolutely visit this energetic space again. Nestled between Food for Thought and Ripley’s Museum, they had would I was looking for and even some things I didn’t know I needed. The energy was warm and protective as were the displays informative and helpful. Highly recommend. You will likely leave with something, likely something you didn’t even know you needed.”
“Irina was honestly a dream to work with. I'm a twenty-two year old guy, and had no experience or know-how when it came to picking wedding bands for my fiancé and I. The whole process never felt salesy (which I'm always pretty wary of), and Irina was informative without ever being pushy. She took the time to map out pricing for different variations of ten different rings (which I'm sure was very tedious), all to accommodate my indecisiveness. She encouraged me to take my time and not rush the decision, which I really appreciated. Their men's selection was about twice the size of some other places I'd visited, and they ended up arriving about two weeks ahead of schedule. Won't be needing jewelry often I'm sure, but next time I do I'll go straight to Boyer's. Save yourself the time!”
“The workers here are so kind!! They go above and beyond to help their customers. I asked them to send out an item to Illinois and they personally sent it out and packaged it really carefully. I appreciate their hard work and wish they were located closer to where I live!”
“What an amazing customer service , I’m always leave this jewelry store with a smile from ear to ear , I keep recommending them to all my clients and friend . Thank you so much for all the love to our community,,”
“Pretty large selection of Swarovski items with some that have been discontinued in the stores and some great prices on items that were a bit older and not in the mall stores now. Staff welcomed me inside and left me to browse until or unless I had questions. I saw some lovely watches and necklaces and bracelets and took a long look at the home goods and decor items. Great place for gifts - they had several of the holiday items and some ornaments as well.”
“After an unfortunate negative experience at the Williamsburg store location yesterday, I am pleased to edit my initial review. After reading my review, the store owner requested that I give her a call and allow her a chance to correct what had happened. After speaking to a store manager, as well as receiving a call from the owner, Ms. Fenton, I can attest that these ladies take customer service and satisfaction very seriously and they take pride in their life's work. I want to sincerely thank them for reaching out to me, and please know that I will be so happy to shop at their stores in the future. Blessings to you both!”
“Top notch service and always such a pleasure to see and work with! Fernando is the epitome of a real craftsman and the only one I would trust anywhere In Williamsburg with my special piece. Thank you Fernando, your services are greatly appreciated and I look forward to the many years to come working with you!”
“This store is a treasure! A must visit store at the outlets. Not only do they have awesome finds and treasures, The staff here are extremely friendly and welcoming.”
“Their clearance section is perfect for finding fun jewelry and accessories for little girls. My daughter has picked out so many cute things here, and it never breaks the bank. The quality is decent for the price, and it’s a fun place for her to shop. The staff is always friendly and helpful, often making sure we get the best deals or letting us know about promotions. It’s definitely one of our regular stops when we're out shopping.”
“I just wanted to post what a wonderful experience it is working with the Precious Gem! Reggie designed our engagement and wedding rings 38 years ago and I have adored them everyday. We have visited the Precious Gem through the years and it is always magical. We were just in 4/13/2024 and Debbie Walker was fantastic exploring and explaining different pieces of jewelry. Thanks again to The Precious Gem, Reggie and Debbie!!!!!! We truly appreciate all that you do ❤️”
“While shopping center is busy but not over whelmingly busy. The food shops are elite.... The sub shop is one of the best I've ever been to. Highly recommend place to visit.”
“Store was very clean. The staff were AMAZING! I drove for over an hour to purchase a bracelet that this location had in stock. They even held it for me since I was driving from so far. Thanks so much Pandora Williamsburg Team”
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“We can’t say enough great things about Fleming’s Engraving. They engraved our wedding cake plate with a design of our choosing, and the quality exceeded our expectations. They were extremely friendly, quick to turn everything around, and super communicative every step of the way. It was a seamless, stress-free experience, and the final product is something we’ll cherish forever. Highly, highly recommend!”