The Pro Desk at The Home Depot in Williamsburg, VA offers a wide range of professional tools, building materials, and construction supplies. Located at 6700 Mooretown Road, it is known for excellent customer support, especially from staff members like Shirley, who demonstrates expert knowledge and dedication. Customers appreciate the staff's willingness to assist with difficult tasks, such as matching old or outdated building materials, and their ability to find solutions through thorough research and coordination. The store itself is convenient, with plenty of free parking and wheelchair accessibility. In addition to the Pro Desk services, the store provides high-quality foundation building materials and tool rental options, making it a reliable choice for contractors and homeowners alike. Staff members in other departments, such as the Garden Department, are also praised for their professional, patient, and helpful attitude, especially when assisting with tasks like selecting and fitting holiday decorations and bulky insulation. Overall, the store is recognized for its comprehensive selection, helpful employees, and commitment to good service.
It’s your typical Home Depot. They have just about everything you need to fix up your house. Plenty of free parking. Wheelchair friendly.
July 2023
I have a pending complaint about their 5 year appliance service. I have had multiple communications and escalations. My final comments will be posted once my issue is resolved. The Manager has reached out to me snd promised a result by tomorrow.
December 2022
Thomas and Lisa in Home Depot's Garden Department went beyond normal service helping me pick and cut the base of a Christmas (so it stood even.) They were professional, patient and helped me fit the tree and bulky insulation, into the car. Thank you HD for hiring, training and retaining excellent people like Thomas and... read full comment
