SpringHill Suites by Marriott Williamsburg offers a comfortable and spacious stay with friendly staff and a welcoming atmosphere. Guests consistently praise the excellent customer service, noting that the front desk staff are well-trained and greet visitors warmly. The rooms are roomy, with some guests enjoying the comfortable beds and large couches, making it a decent choice for a night's sleep. The hotel’s decor has a colonial style that many find charming, creating a cozy and inviting environment. Amenities include a well-equipped fitness room, a pool, and a hot tub, with some guests appreciating the free ice cream or popsicles offered in the evenings during summer. Breakfast options are available, though opinions vary, with some finding them decent but others cautious about the quality. The hotel’s location is considered good, close to local attractions, making it convenient for visitors. However, the property has some issues that need attention. Some guests report that the gym smells, the hot tub looks unclean, and the main floor has a strong cleaning scent. There are also maintenance concerns, such as stained furniture, leaky toilets, peeling paint, and outdated HVAC units that only heat part of the room evenly. The cleaning schedule can be inconsistent, with room cleaning every few days. Despite these drawbacks, many guests enjoy the clean, spacious rooms, friendly staff, and nice amenities, making it a reasonable choice for visitors to Williamsburg.
We had a great experience! Large rooms with comfortable beds and showers that actually have enough water.
August 2025
Stayed here with the Busche Gardens Hotel Package and we loved our stay! Great breakfast unitl 10am, kids loved the indoor pool and we loved the hot tub. The rooms are very spacious! Cleaning staff is on top of towels and trash!
August 2025
We had a fantastic stay. Loved the amenities including ice cream at 5 pm
