Staples in Williamsburg, VA serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students. It provides essential products and services for working and learning, including innovative printing, shipping, technology, and recycling. Customer experiences at this location vary. The store is consistently reported as nice and clean. The printing service receives positive feedback, with customers noting a great experience where employees were very friendly and accommodating. Management and staff have been commended for providing exceptional service, a positive attitude, and a willingness to help. However, the store frequently faces issues with product availability and selection. Customers report a lot of empty shelves and picked-over inventory, especially following major sales events. Specific product shortages are noted, such as a limited selection of legal folders. For technology accessories like charger cables, the variety is often limited. The selection for older devices, like those requiring micro-usb cables, is particularly sparse and tends to be more expensive, with cheaper options unavailable near the registers. The product assortment appears heavily geared towards newer Apple products, which can be frustrating and limiting for customers with other device types, leading to unhappiness over paying higher prices for basic items.
Usually busy. Allow extra time. Employees are nice, but not enough of them. I had an unresolved print problem, people were in line for printer. I had to leave without success.
May 2026
I had some custom business cards made. Quality and communication was excellent. Delivery took twice as long as expected due to equipment issues. Sales staff were friendly and helpful.
April 2026
Shout-out to Meagan, the print supervisor at Staples. She saved me a lot of trouble by accepting a rush order on short notice. Her communication was clear and precise, and she handled everything efficiently and professionally. Overall, it was a very positive experience.
