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July 2024 by JC
The ladies at TSA precheck were very nice and helpful. I brought in the wrong documents and they helped me figure out how to get the correct ones. If I had one complaint it would be that I would have preferred for them to have an office space with seating. Entering personal information on a computer next to a line of customers with Amazon returns is a bit much. The lady processing my information had to keep raising her voice to talk over all the other people and noise in the print center. That isn't the TSA ladies fault, however. Definitely recommend coming in and seeing them. Just make sure you read the website correctly so you don't make the same mistake I did. ☆☆☆☆☆
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July 2024 by janet belvin
Easy to find what I want
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July 2024 by Emily Mahoney
Staff is always very rude and often long lines while many staff are standing around. I never feel welcome or that my business is appreciated.
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July 2024 by George Mahone
a lot of empty shelves I got the last item of legal folders and had to a higher price box for the second as i need 2 boxes
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June 2024 by DeShele Cox
Very polite staff.
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May 2024 by TEAL OCTOPUS BOUTIQUE
Sara and Alfia at TSA precheck are the absolute best!
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December 2023 by Jasmine Rendon
This was my first time using the printing service at this location and I had a great experience! The employee was very friendly and accommodating
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December 2023 by Rachel Whitley (Agi Lupa)
It was all nice and clean and whatnot, and it was about as picked over as to be expected on the Monday after black friday. However, I had thought they would have a little more variety in their products in regards to charger cables. Mine had just broken, and I thought I would stop by Staples because it was on the way home. When I checked their selection, there were only about 3 brands that even had micro-usb type chargers, and none in the front register section where they would be cheaper. I didn't need a fancy heavy duty cord, I just wanted something cheap and functional. It seems like Staples has perhaps struck a brand deal with Apple or something, because the vast majority of phone accessories were geared towards Apple products, which I do not have. It was very frustrating, and I was unhappy to be spending more than double the average price of a simple micro-usb cable. I think Staples is a lovely choice if you have the newest product, but if you hate buying a new phone every 2 years like me your selection is limited for older device needs.
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December 2023 by Agi Lupa
It was all nice and clean and whatnot, and it was about as picked over as to be expected on the Monday after black friday. However, I had thought they would have a little more variety in their products in regards to charger cables. Mine had just broken, and I thought I would stop by Staples because it was on the way home. When I checked their selection, there were only about 3 brands that even had micro-usb type chargers, and none in the front register section where they would be cheaper. I didn't need a fancy heavy duty cord, I just wanted something cheap and functional. It seems like Staples has perhaps struck a brand deal with Apple or something, because the vast majority of phone accessories were geared towards Apple products, which I do not have. It was very frustrating, and I was unhappy to be spending more than double the average price of a simple micro-usb cable. I think Staples is a lovely choice if you have the newest product, but if you hate buying a new phone every 2 years like me your selection is limited for older device needs.
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November 2023 by Grace Bascetta
I can always depend on positive customer service. Logan the manager is patient and very knowledgeable.
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August 2023 by cathy oakes
Logan was GREAT.
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August 2023 by David Sparaco
Just what I need walked in walked out.
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August 2023 by Thomas Lemmons
Logan was a big help in the print center
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April 2023 by Sharon Jacobs
Got a response from Staples that said the manager of this Staples would contact me. Needless to say he did not try to contact me. So much for a responsive manager.I am very disapointed with the Staples in Williamsburg. I brought in a student map to get laminated (the student had worked on it for several weeks). When I went to pick it up it had a large dark stain on it. I asked her what that was from. She first claimed it was a marker that had spread. I told her there had been no marker in that location. Then she said it was the glue. I once again said there was no glue in that area. She then went on to tell me this happens when things get laminated. I replied I had been a teacher for 35 years and knew all about laminating, and that I had been laminating these maps for 6 years without this happening. When I went outside into the sun I realized there was a brown liquid in the lamination where the dark stain was. It is now obvious someone spilled a coffee or tea on it. Yes, accidents do happen, but then to lie about it! I had to take it all apart and remount it and now have to get it laminated again. Don't expect decent behavior from those at this staples.
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March 2023 by LJD
. The store manager and rep xxxx270 provided exceptional service to a loyal Staples customer this morning. I appreciate the positive attitude and willingness to help. Well done!
