Williamsburg Honda, located conveniently on Richmond Road, showcases a premier collection of new Honda vehicles and an extensive lineup of new and used cars, trucks, and SUVs. The highly trained and knowledgeable staff provides personalized assistance, ensuring a seamless and tailored car-buying experience. The in-house finance department is committed to crafting customized financing solutions, making the process effortless. Customers report a process that is not stressful, with staff described as amazing, phenomenal, laid-back, friendly, and enthusiastic. The customer focus extends to the service and parts departments, where great customer service is consistently observed. The dealership demonstrates a loyalty and willingness to take care of customers, making them feel like part of a family. This includes honoring extended warranties and covering major repairs, which builds significant trust. They respect and take care of servicemen and women. This is repeatedly described as not a typical car buying experience. The staff is super knowledgeable and works with customers without pressure, prioritizing the customer's situation and needs above simply making a sale. The overall experience is characterized by gratitude, great customer service, and a sense of being cared for, leading to high recommendations for the dealership.
Many thanks to Brian in the Service Department who got my new phone paired to the Honda display and sound system. He is certainly a good will ambassador for Williamsburg Honda.
October 2025
Jessica made our car buying experience a pleasure - the best we have ever had. She offered us a fair price that made it easy for us to go home with a new car.
October 2025
Chris was such a joy to work with. Was an great experience and my vehicle looked amazing after being detailed!
