Candlewood Suites Winchester offers spacious, large rooms that function as a home away from home, with full kitchens and comfortable beds. The staff is pleasant and provides great customer service. However, the hotel suffers from a bad pet odor throughout, with issues like dog urine in the elevator and dander everywhere, which some find disgusting. While common areas like the fitness center are nice, some furnishings appear rank. The location is convenient, right off the highway near various amenities. Noise from other guests can occasionally be an issue.
The staff here go above and beyond with customer service! Jenny at the front desk is excellent! She’s always smiling and friendly with all the customers! Rooms are spacious and very clean. Bonnie and Linda in housekeeping do a great job. Always willing to help! I will definitely stay here again!
June 2026
Rooms were okay, but Megan was absolutely phenomenal! She was a huge help and the whole staffing (including Shad) were amazing. Thank you guys, if I'm ever back in the area I'm staying here
June 2026
Easy check in and check out. Very comfortable beds, sheets were very nice quality. Great water pressure, Dove shower products, nice thick towels. The room was nice.
