Old Navy is a clean and tidy store with friendly and helpful staff. Customers appreciate the nice service and the neat arrangement of items. While the store offers good sales and now accepts Afterpay, some find the prices higher than before. There are concerns about the quality of some clothing, which seems cheaply made lately. Staff generally provide good assistance, though there was an incident where a customer was advised to buy the wrong size, causing inconvenience. Overall, shoppers enjoy the store's helpful employees and the recent addition of flexible payment options, making it a convenient place to shop, despite some concerns about pricing and product quality.
Tyler and Ish were amazing! Very kind, helpful, and genuine. Wonderful costumer service!!
June 2026
This Winchester location is 5 stars! Very clean and wonderful employees.
November 2025
I was helped by 4 of the nicest, kindest, most helpful employees while there shopping!!! It was my best Old Navy experience ever!!! Thank you for being so helpful and friendly!!!
