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November 2023 by S.J. Johnson
I usually shop for ladies tops, sweaters, coats, etc. and I have noticed the quality of Old Navy clothes has really taken a turn for the worst. The clothes I looked at when I was there were the worst quality, cheap looking and this isn't the first time. They have been in steady decline for the past few years.
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October 2023 by Mil LC
Shop here often, mostly for the kids. Main displays are always neat. Fitting rooms and bathrooms are maintained. Women’s sales section does give me a bit of anxiety and I avoid it all together. The Gap company as a whole has increased prices dramatically so Old Navy isn’t as affordable as it once was, and the sales-which I understand come from corporate- aren’t worth it most of the time. Doesn’t seem to be a lot of turn over with staff- they are friendly or stay out of your way which is fine by me. However, got a new cashier the other day and she definitely needs to slow down on the caffeine. She was working too fast and not efficient AT ALL. Made me repeat my phone number 7x for a return. During my purchase she struggled to get a security tag off an item, SMASHED the tag repeatedly against the counter then ripped a whole in the pants. It was the last of its kind and she offered 20% off…no thanks lady! She was a hot mess and I had to keep calmbecause my kids were with me. Please get her off the register and out of sight! I worked retail many years and she would be great during warehouse and inventory, NOT customer service.
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October 2023 by Micaela Lopez
This Old Navy is ok however I feelLike their children section is lacking and that is disappointing because that is why I go there.
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September 2023 by rageinthecage 34 (rageinthecage)
Decent clothes and deals never really busy
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August 2023 by Teresa Hollifield
Expensive...very..but still is a good store
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June 2023 by Megan King
The store is clean and tidy. The staff is always nice and accommodating. I don't go here as often as I used to just because their prices have gone up.
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May 2023 by Tricia Mckinley
Staff was friendly and helpful. Prices could be better. Everything was arranged neatly. Some clothing seems cheaply made though nowadays.
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February 2023 by Barbara Thompson
Very nice store with wide selection and good sales. Friendly staff.
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December 2022 by Cole Myer
This is an amazing old navy! I miss when Harrison Ross worked there though, he was a great service man.
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October 2022 by KY EL
No Columbus day sales! Sad. I shop here often, but only buy good deals. Most of the time the sales are not good. As with other clothing stores...they mark the price up or use suggested manufacturer prices, then make their sales 20%-50%. However, every once in a while you will catch a few good deals.
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October 2022 by Benjamin Heslep
Disorganized. Long story why I gave 1 star but essentially just charged me for almost a dozen extra items I did not purchase. They also didn't charge me for about $130.00 worth of stuff. Just annoyed that I had to come back and waste time while with a fussy toddler to correct this.
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September 2022 by Lora Swisher
Sales were pretty good. Employees were friendly and helpful. Definitely will be shopping more in store now that you can use Afterpay in the store. I think that is a very smart move on the stores part.
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September 2022 by Levi Taylor
Shop was clean and staff was friendly and helpful. Staff seemed to be well organized and swift to help where needed.
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April 2022 by Tracy Hassell
Staff were really nice that I worked with, very helpful verthing I worked with them on was great even after washing items before wearing.One another note with a different employee. If you don't know don't guess with the customer have them buy the worg size when you assured them they are the same. Better to go get a colleague to help rather then. Further inconvenience the customer with an avoidable return with a men's wear item, they are not familiar with. Was a gift.
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April 2022 by Authenticity Miami
Customer service from Alexandra was fabulous thank youuuu!!!!!??
