The U-Haul Neighborhood Dealer location received highly positive reviews for its friendly and helpful staff. Customers praised the employees, especially noting their kindness, transparency, and willingness to assist. One customer appreciated being helped by a "sweet lady" who was very helpful and even offered a free upgrade from a 4x8 to a 5x8 trailer, making their move significantly easier. Others highlighted how smooth and easy the rental process was, with staff guiding them through the self-checkout and providing tips for taking photos before and after using the truck. The staff also went above and beyond by engaging with children, offering candy, and giving small U-Haul truck piggy banks, making the experience more pleasant. One reviewer specifically commended Lena for her outstanding customer service, indicating she made a lasting impression. Despite the location not being ideal for some, the staff's kindness and professionalism made the whole experience positive and stress-free. Overall, this U-Haul location is highly recommended for its helpful, friendly staff who prioritize customer satisfaction, ensuring a smooth and positive rental experience.
They were very friendly and informative and worked well has a team.
February 2024
Met with the sweetest lady at the front desk, super transparent and helpful. Helped me set up the trailer and gave me a FREE upgrade from 4x8 to 5x8 trailer!! That is the world’s bit of difference in how much I can bring with me on my move! Thank you!!
January 2024
The lady at the front was very nice and helpful. Picking up and renting the trailer I rented was so easy! I would recommend this place if you’re wanting to rent U-Haul! ?
