Advance Auto Parts located at 14079 Richmond Hwy in Woodbridge provides a range of automotive aftermarket products and free store services, including same-day options at most locations. The store features popular brands such as FRAM, Carquest, and DieHard® batteries. Customers can benefit from free battery testing, free installation of batteries and wipers with purchase, free engine code scanning, and recycling services for batteries and oil. The store also offers savings through the Speed Perks loyalty program, which rewards points for discounts on store items and gas at participating Shell stations. Customer service at this location is highly praised, especially for the staff member known as Robert, who is recognized for his knowledge, professionalism, and caring attitude. Customers appreciate his help with explaining products and warranties, providing step-by-step assistance, and handling issues efficiently. One customer was impressed by Robert’s quick, quality service when replacing a failing battery, noting that it was done in less than 10 minutes. Despite some concerns about online order accuracy, Robert’s professionalism stood out, and he was commended for his outstanding customer care and service skills. In addition, staff members William and Stephanie received positive feedback for their helpful and friendly assistance, particularly when resolving battery warranty issues and completing installations smoothly. Overall, the store is known for its quick service, knowledgeable staff, and commitment to customer satisfaction.
Not the greatest experience. Had to wait in line for quite a bit. But there were several people walking around in the back. Actually had someone walk right past the line and didn’t come help till someone had to say something. Then when I asked them to code my car. They didn’t even know anything about it. But they were... read full comment
April 2025
I live far, but I always end up coming here because of the service and friendly staff. I have been to other places and I think I have been spoiled at this place. Worth my travel coming here, don't go to the others.
November 2023
Got new RainX premium wiper blades. Free installation. Sweet!
