Truist is a busy location where customers can expect very helpful and polite employees who provide impeccable and exceptional customer service. The process is thorough but does not take very long. Services are being temporarily adjusted to help maintain health and safety, which includes drive-thru teller services, in-person visits by appointment only, and enhanced sanitization measures. Some team members are noted for going above and beyond to assist with opening accounts and other needs in a timely fashion.
5 stars for Marlon. He has great customer service and went out of his way to dig deeper to ensure we found the best option/solutions for me and he was very supportive of my goals. I will definitely come back to work with Marlon!
September 2025
Amazing customer service by Ahmed Alakwaa. Made cashing a check a breeze and super polite too!
February 2025
This location stays busy so expect to spend a few minutes there. All employees are very helpful however Farzana went above and beyond to help me open my account. Very polite, thorough, and the process didn’t take very long overall (I was able to set everything up during my lunch break).
