Truist receives consistent praise for its friendly, helpful, and knowledgeable staff. Customers highlight the team's personable nature and great customer service, describing them as awesome and an absolute life saver for business banking needs. Multiple reviews specifically commend employees for their patience in explaining processes, their energy, and their dedication to tackling unusual problems. One customer noted how a staff member spent significant time researching an account issue, made internal calls to get the ball rolling on corrected paperwork, and provided follow-up, which ultimately resolved the situation. Clients report leaving feeling more confident about their finances and highly recommend the branch for both personal and business banking, appreciating the direct and effective help that is sometimes not available through general customer service lines.
Thank you Otman Ayound. Great service and very nice and humble people are working here.
April 2024
Everyone is always friendly and helpful here. A special thanks to Sabah. She helped me with everything I needed and more . I left feeling more confident about my finances. Thank you !
April 2022
Always wonderful tellers, very sweet, they always remember my name and who I am and make me feel very comfortable!
