Best Western Potomac Mills offers spacious, clean, and comfortable rooms in a quiet location close to the mall, restaurants, and shopping. Guests appreciate the friendly and pleasant staff, with excellent service at the front desk and during breakfast, which is served from 6-9. The hotel provides good value, being reasonably priced and conveniently situated near many amenities. While most reviews highlight the cleanliness and size of the rooms, some mention minor issues like leftover chips or clothing from previous guests under the bed or behind the TV stand. Overall, visitors have had a pleasant stay, enjoying the spacious rooms, friendly service, and good location, making it a popular choice for both short visits and longer stays.
Saw some average reviews for it Don't know why this place is great super clean staff is awesome. Yara at the front desk is an absolute rock star she represent your brand excellently great personality helpful. This is my new go-to when I'm in town
August 2026
Tamara at reception was AMAZING, and made us feel welcome and at home. The hotel is also well-maintained, clean and great to stay at. We’ll definitely be coming back.
August 2026
Great staff, great pool and quiet to be such a large hotel!
