Journeys offers a positive shopping experience with friendly and helpful staff. Customers often receive attentive service from associates like Genesis, who answers questions and makes helpful recommendations. Kian goes above and beyond by suggesting alternative sizes and colors, helping customers find the perfect fit and style. Other employees are described as friendly, kind, and welcoming, creating a comfortable environment. Staff members are proactive, checking for sizes and offering options when the exact item isn't available. Overall, the team at Journeys is praised for their easy communication, helpfulness, and cheerful attitude, making shopping there enjoyable. The store's welcoming atmosphere and attentive service leave customers satisfied and eager to return.
I went to Journeys on Wednesday looking for a new pair of shoes and had an amazing experience. The sales associate Genesis was super sweet and she was able to answer any questions that I had and even recommended me some shoes that she thought were nice.
August 2024
The Hispanic American girl with dark skin treated us super friendly.
January 2024
Kian was an amazing sales associate. The store didn’t have the exact color and size I needed and he provided alternatives to ensure I got what I wanted! He even recommended I try a couples sizes for size reference and I ended up buying the color I didn’t initially go in there for because I actually liked the color after... read full comment
