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“Always great service! The staff will spend as much time as needed to find the right dance shoes. They have lots of inventory. If they don’t have your size or specific item, they’ll order it for you and have it shipped. My daughter and I have been coming here for years.”
“This was my first time in this store, never been to Redwing. Upon entering we were greeted with a wonderful employee, Nahomy. She was very knowledgeable when getting asked questions, very patient and sweet. Would definitely come back and work with her again!”
“The Boot Barns in the NOVA area, bring western wear to wear is not so chic. I have a good selection, and for the most part prices are reasonable for what you get. The staff is always friendly, and make others aware they do give military/vet discounts, I have a fairly decent loyalty program.”
“Theresa was so helpful. I was welcomed with a friendly greeting and immediately assisted with finding what I’d been looking for. She went above and beyond. I’ll definitely return to this location because of her service. Thank you, Theresa!”
10AM - 8PM
2700 Potomac Mills Cir, Woodbridge
Shoe Stores
“Inventory could be better. Worker stated w.e boxes the open that day or night is the only thing counted for, when there could be more there in the back.
Sometimes a customer is coming in the store and knows exactly what there want and are looking for.
The way most of the northface store operate the same way, outlet or not. And that's a problem. Food those prices put everything out and don't destroy the boxes.
Put more Inventory out especially footwear. Please get it together!”
“I wish I took in store pictures, and I wish Google put you in a closer parking spot than where I was for going here to specifically stop at Vans Outlet. I had beyond exceptional customer service from the wonderful blue haired worker there. Happily carried my box of well packed bakers dozen of clearance vans in a box to my car, which could have been closer but was worth the haul! I hope to leave a survey review also but I also likely lost my receipt already lol”
“Everyone was very friendly, helpful, knowledgeable, and professional with buying they quickly assisted me and helped with any additional questions that came up. I really appreciate this customer service from them . I would recommend this store to anyone in all of the DMV”
“We visited this store today to exchange gifted Crocs that were the wrong size. Tinajah was super helpful and kind!! She helped size my daughter properly and was very informative of the current in-store promotions. Thank you, Tinajah for your help!!”
“So we bought the wrong size for our kiddo and they were super helpful when we called to inquire about a different size. Upon my return to the store to exchange the size I mixed up boxes. They didn’t reject my return and took it anyway and also assisted me in finding some other options to go with what I was looking for. The prices were decent for a kid’s shoe but I like that they accept returns vs the Nike store.
Thanks guys for being helpful!”
“Stopped by while in a rush and had a great experience with Durrell M. He was extremely helpful and made sure we understood the current sales without being overbearing or pushy. It’s the kind of efficient, professional service that sets this location apart from other stores in the mall. Definitely look for him if you’re stopping in.”
“It’s that time of you summer stuff is in sale and winter stuff is being added to the shelves.
They have a great selection of both men’s and women’s clothing for all seasons currently most of it is 50-60% off. They have a little random camping stuff and shoes, it’s harder to find the common sizes of shoes as this is an outlet store.
There are two to three Clearance racks in the back of the store that have items 70% off. Don’t forget to look there for a great deal.”
“Had a great shopping experience with Courtney. She was very attentive and extremely observant. She not only gave me a few recommendations she went above and beyond, bringing back shoes that she thought I might like and a pair that matches my favorite team's colors. The store is always clean and stocked with all sizes. They have a pretty good variety of styles from the classics to modern. They regularly have deals and you should always be able to find something you like.”
“I love this store! Great customer service and wonderful variety of clothing from their catalogue. selection. One area that could be improved is carrying more size 10-14. They have a lot of 2-8 on the racks but that is not the only demographic.”
“Cool store with trendy and quality clothes. Had good deals going on too so bought several items. My salesperson was Taivan. The whole staff was nice and professional.”
“I love everything in there, and there is a plus you could find things hand and I bought a men wallet with a San Juda design for my husband who is from Mexico and he love it now I have a places to treat my husband to gift for any special occasions.”
“Monica was so extremely helpful!!! We just had the best experience with her!!!! I came in with my mother who is 81 and my second mother to get work shoes for my mom!! Yes she still works! And Monica was kind, helpful, loving, careing!!! Just wonderful!! We had the best experience!! We would be so happy to come back just to visit her!
And when we got to the register to pay, and met Bryon who was also just precious!
So sweet and did his job well getting us 10% off of our purchase. Thank you so much for your wonderful training and even your kind manager!!!”
“I can’t say enough good things about this store location. They are always polite and friendly, willing to help with anything you need. I am especially impressed by Sierra K. I pressed a pair of sandals in store and when it arrived in the mail one of the candles came worn and extremely dirty . Sierra went above and beyond to help re order the shoes issue. She also went the extra mile to make sure that she could get the right shoe when it took forever for the shoe to even ship to me. Sierra noticed and called me when it hadn’t shipped then called several stores to see if they had it in stock . When I called corporate they refused to help in anyway and they really need to work on their people skills and actually help fix an order when something goes wrong.”
“Loft always has a great selection of clothes and there’s sales going on most of the time. Sophia, Claudia and Jazzy were helpful and fun to talk to as the store was currently slows. Aside getting a sweater and necklace the vibe was definitely there. Thank you ladies!”
“Needed a good pair of sneakers & decided to try DSW. All brands were there and difft types of sneakers. Found the one that was comfy and good fit. Shoes are a little pricey but we all need to take care of our feet.”
“Every time we go to Timberland at Potomac Mills their customer service is excellent. We have growing boys who regularly need new boots and they always go above and beyond to find the perfect fit for our kids.”
“Just came if for honestly no purpose just to look at there sale! Salesperson ohenebah was great!!! Actually spoke about sales and helped me find shoes in my size. Ending up spending money I didn’t plan on spending. He is an asset to the company. Love it”
“A representative from this company helped me last week after I got my flight cancelled by frontier airlines, I has a little misunderstanding with the payment, I called the company and I got it resolved, now I added the phone number of the rep i believe his name is Ethan to my contact list and I promised to call him on my future travel”
“My mother was in need of new work shoes. We actually went into the mall to go back to ASICS. Where she had previously found shoes that she had loved. But to our findings we saw that ASICS had permanently closed in the mall. Searching around from Nike,champs, rack room shoes etc. we came across Famous Footwear. Which we were greeted by as soon as we walked in! Which was very delightful. Jonathan helped us find the shoe work section. He as well let us about the deals they had going on. As we tried on shoe after shoe. My mom just couldn’t find one to fit. But Jonathan came back and asked if there was any need of assistance. He helped us find not ONE but TWO shoes my mom found very comfortable that she could use at work and maybe a pair for everyday activities. It’s hard finding good customer service these days. So THANK YOU so much Jonathan for your help! We really appreciated your patience and kindness and eager to help us find what we needed!”
10AM - 4PM
14437 Jefferson Davis Hwy, Woodbridge
Shoe Stores
“Incredible service! I am not discrediting anyone else’s experience at all, I can only speak for my personal experience. I am a woman of color and had a wonderful experience. I went in with a unique issue that no one from Woodbridge to Lakeridge could fix. I stumbled upon this establishment and Mr. Jim was able to help me. He went above and beyond and even surprised me with a fix to my Varsity Jacket that I wasn’t even expecting. I 100% would go back. Mr. Jim was even kind to my son and we even sat back and talked a little about the world and good times from our separate pasts. I’m only in my early 30’s and I’m aware individual experiences differ person to person but clearly this is not a race issue at this establishment when all races have stated their own comments as well. Thank you for being kind and thank you for going above and beyond to fix my Letterman jacket.”
“Johnston & Murphy are my go-to dress shoes. They have plenty of models that come in wide, are very fashionable, and are incredibly comfortable. While other brands may certainly be cheaper, you'll be paying for it later with either shoddy quality (Steve Maddens, Stacy Adam's, and Kenneth Cole or... your feet will need their own tombstone”
“I just completed a shoe return and purchased a new pair of shoes from this Potomac Mills Outlet and received great customer service from "Jason!" Oddly enough, there wasn't much conversation but his manners, politeness and professionalism were greatly appreciated. After completing my transaction, I truly felt like a valued and respected patron. He ought to be recognized and commended by his manager. Thank you Jason!!”
“I went to Journeys on Wednesday looking for a new pair of shoes and had an amazing experience. The sales associate Genesis was super sweet and she was able to answer any questions that I had and even recommended me some shoes that she thought were nice.”
“One of the workers named Brenae helped me find a last minute dress for a wedding that I was attending. She also helped me find some matching shoes to go with it! She found exactly what I needed! She was very helpful and made my day ?”
“I don’t know about everyone else but this store is great! Amazing customer service and the staff is always there when you need them. I always return and I’m always satisfied with my purchase.I recommend!”
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“This is a great store! It had been over 11 years since I bought new running shoes, and they scanned my feet and gave me multiple great options to try on. Very comfortable! Most of all, I felt listened to. They actually cared, and took time to get me the perfect pair of shoes for my needs. I was even pleasantly surprised about the price. I would definitely recommend Fleet Feet.”