Koons Kia of Woodbridge Service Center provides professional and friendly service. The technicians have Kia-specific expertise to perform everything from basic maintenance to major repairs, helping to increase a vehicle's resale value, fuel efficiency, and safety. Staff members are described as extremely professional, helpful, courteous, and pleasant, taking time to explain issues clearly. They are friendly, honest, and good advisors, being straightforward about necessary work versus optional services. The service is excellent and attentive, with customers kept posted on the work being performed. Many customers report always being happy with the service and highly recommend it, with some using the center for over four years. The experience is comfortable, reassuring, and meant to make ownership enjoyable.