Soma offers a welcoming and comfortable shopping experience, thanks to its dedicated staff. Customers have praised the exceptional service provided by team members like Simone and Laibah, who make clients feel confident and cared for. Simone is noted for her kindness and professionalism, going above and beyond to ensure customer satisfaction. Laibah is recognized for her encouragement and knowledge, helping customers find their perfect fit while also introducing them to new styles. Imani also stands out for her assistance with rewards and special orders, ensuring that clients receive what they need, even if items are out of stock. Overall, Soma is appreciated for its top-quality products and the attentive service that leaves customers smiling and ready to return.
We needed to return an on-line purchase. The transaction was swift and professional without incident.
November 2023
Excellent customer service from Imani. She helped with Soma reward deals, style options, fittings, and placed an order for everything I wanted because they were out of stock at this location. They ship to your home for free.
March 2023
Such a wonderful expirience and top quality brand! Who knew bras could be sexy and comfortable? Laibah was encouraging without being pushy and helped me find my usual styles while encouraging me to try new ones. I truly appreciate the time and care she took with me (and so does my fiance ? )
