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“One of the best experiences I’ve had. Usually I never ask for any help. Just because employees always give some type of attitude. But Kaeley helped me out and made everything a breeze . Very helping don’t go to the oxon hill one. Come to this and just hope she’s there she got you fast and easy”
“A kind lady helped us find the addresses for the bridal dresses we were looking for after we didn’t find them at the store. Thank you kind lady 😊”
“I drove over an hour to have my 20+ year old hat cleaned and reshaped. Brian did a really great job with it; I confess it was in pretty rough shape when I brought it in. It looks better than it did when I was competing. He made sure it was absolutely perfect, even after I told him that it would probably never be worn and was just memorabilia now. My hat may be older than him but he carries so much knowledge and talent, I will gladly return for future reshapes.”
“Daniele truly embodied every aspect of excellent customer service. We had a fun time on my birthday, she picked out some items that I would’ve otherwise overlooked. But she had the eye for a fabulous outfit for me. Bless you, Danielle.”
“Even though Earthbound is in an outlet mall, this store is not an outlet store and has new items recently released on the website. I bought some items there for 30% off : a silk kimono dress, a silk folk gray dress, and a tie dye dress. They were on the website as well as newly released items on the Earthbound website that caught my eye in the store. The items on the website were 25% off with the code. You saved 5% more buying in the store.
The cash registers were down that day, so they had to phone in our purchase and give us a handwritten receipt. Despite the inconvenience, the staff were polite and accommodating. The store was well organized and the displays were inviting. Definitely a store I would visit again.”
“Kohls was nice ?
A bit pricey ? but one day I'll make enough to be able to afford such nice things but I highly recommend this place for great quality clothes and cute things for your house there's just so much to love about this place they have lots of neat things !”
“Just want to shout out Sophia who helped me and my friend in store this week - absolutely unreal customer service and such a friendly and helpful vibe, she went over and above to make our experience in store the best. A credit to the store and she was just a gem! Thanks Sophia!”
“The gentleman who helped me was very courteous, fast, explanatory, just a perfect interaction which is greatly appreciated. He was so patient and kind while I was frustrated and confused. He couldn’t have been a more lovely person. Great job!”
“So we bought the wrong size for our kiddo and they were super helpful when we called to inquire about a different size. Upon my return to the store to exchange the size I mixed up boxes. They didn’t reject my return and took it anyway and also assisted me in finding some other options to go with what I was looking for. The prices were decent for a kid’s shoe but I like that they accept returns vs the Nike store.
Thanks guys for being helpful!”
“Cool store with trendy and quality clothes. Had good deals going on too so bought several items. My salesperson was Taivan. The whole staff was nice and professional.”
“Cotton clothes in almost every size men t shirts also r in wide range I like bcz I like cotton clothes and go there for reasonable prices they have complete awesome”
“I was very tired and needy when I walked into torrid Monday Evening and had not been into a torrid in over two years. Kammy (I hope I spelled it right) was extraordinarily helpful with everything I needed the moment I walked in. Thank you again, the spanks and slacks are now my favorite and most comfortable thing to wear to the office.”
“This store is amazing ! I am a frequent customer and have always felt welcomed and at ease. Every staff member is so helpful! Can’t say enough about the quality of service, clothing, and the attentiveness to every detail. Because of my petite stature this is one of the only places where the clothing fits me well. Grateful for a place close by that has a winning combination of excellent clothes and incredible customer service.”
“One of the workers named Brenae helped me find a last minute dress for a wedding that I was attending. She also helped me find some matching shoes to go with it! She found exactly what I needed! She was very helpful and made my day ?”
“My.
Experience at Gabe's in the past couple of weeks. Wasn't that good because I've won. Lady, who said she was the assistant manager. I think her name was very rude. Told us we shouldn't buy the phone chargers there. Because they're not good. However, we still purchase them and then there was another young lady there. Her name was Amanda and her customer service was out of this world. She showed us where things were. She made sure she took the time to help us find what we were looking for. As well as doing her duties inside the store”
“Loft always has a great selection of clothes and there’s sales going on most of the time. Sophia, Claudia and Jazzy were helpful and fun to talk to as the store was currently slows. Aside getting a sweater and necklace the vibe was definitely there. Thank you ladies!”
“The Levi’s rep Kiesha helped me and my wife have an amazing experience trying on cloths we’re both introverts so it’s super hard for us to go out shopping especially if customer service is rude or not helpful but she was such a pleasure to work with helped my wife feel beautiful and me feel handsome in the cloths we tried on and purchased we would def buy again but specifically if she is there to attend us she def made us feel valued and comfortable and have fun!”
“Was visiting from a different country great customer service Malik was amazing person he helped us so much, he was so patience with us….
Thank you Malik ?”
“Just came if for honestly no purpose just to look at there sale! Salesperson ohenebah was great!!! Actually spoke about sales and helped me find shoes in my size. Ending up spending money I didn’t plan on spending. He is an asset to the company. Love it”
“J.Crew still makes some of the clothes as they used to do back in 60' lol . I had a hard time shopping with my 84 year old uncle. But the staff at the store was so helpful and with so much patience. All thanks go to Kristina / Christina. You made my shopping day much easier”
“Everything is a mess but if you don't mind sorting through things in clearance the bargains are amazing. 1 romper, 3 dresses including special occasion, 1 skirt, 1 pj pants and 5 jeans, all for $85!!”
“Sarah was the one of the greatest workers , I have met and helped me out with some clothes to chose even though the prices were very high and expensive i think they should lower their prices but had a good time ! (not promoting anyone)”
“I visited the Potomac Mills store today with my two teens. We were helped by a worker who said he had only lived here for a little over a month, so I guess he was new. Just want to say that he was the absolutely nicest human! He brightened my kid's day so much. Service was attentive and efficient. 10/10 recommend this store, and that is almost entirely because of the super nice dude who helped us out. THANK YOU!”
“Amazing customer service. I've been going to this location for the last couple of months and in comparison to the majority of locations around the northern va area it is one of the most clean and organized. Always get welcomed in once you step in the door and employees always go above and beyond.”
“I had a fashion emergency, with only 30 mins to find an outfit for an event and get there in time. The ladies working there were AWESOME and helped me find the perfect outfit, AND gave me a tip to go across the street to Ulta for quick makeup. Super helpful, so kind, and I showed up to the event looking cute with my new fit and mascara ftw. I’m so thankful they absolutely saved me in time!”
“I went to this location to get fitted after weight loss. After a week, I realized that I needed to be refitted. With two kids with me, I was assisted by Symone. She was kind, patient and knowledgable. She made sure that the bras I left with this time were the correct fit for my breasts. I could not be more appreciative of her assistance. She did it all with ease while managing the store and training a newer employee.”
“Alex provided me with the best service I could imagine. Quickly found the shoes I wanted in my size and was very attentive. The store is always clean and organized as well.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review
I went to Brooks & Brothers looking for a suit and honestly felt a little lost since it was my first time shopping for one. Diana Akberi went above and beyond to help me. She was patient, knowledgeable, and made the whole process simple and stress-free. Thanks to her, I walked out with exactly what I needed.
Highly recommend asking for Diana—she made the experience amazing!”
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“Great place to workout and be a part of a supportive community. The staff and instructors are very friendly. They are also your biggest cheerleader in helping you achieve your fitness goals.”