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“I was just served with the absolute most professionalism I’ve seen in a very long time. Mrs. Wahida helped me out so much picking out a new watch and chain today and was perfectly adept in every aspect. She made the whole visit easy and smooth she deserves a raise!”
“Excellent service found the ring right away, ended up going to five other stores just to go back and get the very first ring I had looked at and loved. Didn’t find anything else even close to this one. Wife will be super happy with her 10 year anniversary upgrade.”
“Had a great experience with Steve at the pawn shop. He was straightforward, fair on pricing, and easy to work with—no pressure, just solid conversation and honest deals. He worked with me on a bundle and made the whole process quick and smooth. Definitely someone I’d do business with again.”
“I called them last minute to get my ring resized. They were willing to resize with same day service at a reasonable price . However, upon talking and explaining my situation they recommended for me to get ring guards instead of paying the full price to resize,to possibly then resize again after pregnancy . Not one did they try to upsell me . They were very honest with all their services . I also got my great grandmothers ring of 90years dipped in white gold to match my wedding set(very sentimental piece) . They did an exceptional job ! The ring looks exceptional . The jeweler and his customer service ladies are very experienced. They are great people ! I’ve had bad experiences in the past with other jewelers. They put my mind at ease that I would receive the best service. After pregnancy and loosing the weight I definitely plan on using them to resize my wedding set . Very trustworthy people . I highly recommend them !”
“Omg !!! The amount of patience these ladies had with me, jeezus , what a blessing. I guess this is why women don’t pick out rings because we are hella picky but the sales reps here were extremely awesome and so caring. Took care of my order and were super helpful with knowledge of the settings and diamond sizes. Thank you. Truly recommend coming here.”
“The experience was great thanks to Norrin. He was exceptional. We were about to walk out because one of the front desk employees told us no, but he came after us, took the time to help, and made everything work out. He went above and beyond, and we truly appreciate his assistance. He is the best!”
“I walked into Zales with zero expectations, but I was incredibly impressed by a lovely young lady named Kayla. She was helpful, kind throughout the entire process. She took the time to answer my questions, made me feel valued as a customer, and provided outstanding service. I will come back just for her!”
“Absolutely love prime jewelers! Hadi is a pleasure to work with and has gone above and beyond for me and my husband. I would recommend them to anybody looking for any type of jewelry! Excellent customer service and the nicest people. Thank you prime jewelers!”
“This place is outstanding. I’ve never been to a pawnshop with such a wide and impressive selection — they truly have everything you could want. I was searching for an Apple all-in-one desktop, and Kofi was incredibly helpful. He immediately showed me the one they had in stock, and I knew it was meant for me. Will was also there to assist and made sure everything worked perfectly before I left.
The customer service was exceptional from start to finish. I’ll absolutely be a customer for life. Thank you both, and keep up the great work!”
“One of the best places if you need a pawn loan, good pricing no undercutting and great staff. If you need extra time to pay they will accommodate. Just ask for Mike. Always a pleasure doing business with them.”
“Came in to get my 8 year old daughters ears pierced & I had the pleasure of having Edgar and Kelly take care of us. They were extremely helpful and kind. Thank you Edgar & Kelly for taking care of us today!”
“I was in Spencer's Saturday with my grandchildren. It was a birthday celebration. Rachel and the entire staff were so helpful in helping us find items we wanted, guarding the backwall (they are children, LOL). Huge shot out to Rachel! We will be back and hope to see again.”
“I had such a great experience at Pandora in Potomac Mills Mall today! Katie and Alexis were so kind, helpful, and an absolute pleasure to work with. They made my visit feel easy and enjoyable. I’ll definitely be coming back!”
“This is a compliment for Kim at the Potomac Mills location.My Movado watch that I purchased a few years back from this location had kinks in the links that I could not get out. I took it to the store to see if they could do anything to fix it. Kim and the staff worked on fixing my watch but it was not entirely working. They all worked really hard on it and the staff was friendly while I waited and showed me watches while I waited. When they determined that it was not entirely fixable, Kim shared some options with me and showed genuine concern for my dilemma with the watch, which is my favorite watch! I purchased two matching watches for my significant other and I as a gift a few years ago. Kim offered to swap out my watch for the same watch and that was an option I was not expecting. This was a great option for me because the other watch I had purchased was not having the same issue I was experiencing, so I went with it.I'm not sure if Kim is the manager of the store or not, but either way, Kim provided excellent customer service and represented the brand and team very well. Thank you Kim and the staff at Potomac Mills!Sincerely,A happy customer”
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“My fiancé and I are so happy with our custom wedding rings from Chrysella! We went to several jewelry stores during our search but none gave us the personalized care and attention that Chrysella did. They walked us through all of our options and were extremely reasonable on price. They even helped us with payment options that fit our budget and timeline. If you're looking for engagement rings, wedding rings, or any other custom hand-made jewelry, make sure you check out Chrysella. Thanks to Asia for making this such an easy process for us!”