NAPA Auto Parts is a helpful and knowledgeable business that provides excellent customer service. Customers appreciate the friendly staff who are always ready to assist, often having the necessary parts available the next day and offering prices that are much cheaper than other places. The store is known for its helpfulness, with staff going above and beyond, such as borrowing tools to fix minor issues like a turn signal bulb or providing specific parts like oil hub caps after other shops could not. A standout feature is the expertise of their mechanic, who quickly diagnosed and fixed a vehicle problem, helping a family get back on the road after being stranded. Customers feel confident in the staff’s knowledge and trust the store for both parts and repairs. Overall, NAPA Auto Parts is seen as a reliable, friendly, and resourceful business that values its customers and offers quality service.
