Verizon, the local Authorized Retailer in Wytheville, VA, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences with the sales associates and staff at the Verizon facility. They have been described as professional, exceptional, and amazing, going above and beyond to ensure customer satisfaction. One customer, in particular, praised Jonathan for his excellent customer service skills, product knowledge, and patience in addressing all their questions. Overall, the Verizon store in Wytheville, VA, has been praised for its dedication to providing a great customer experience, with knowledgeable and helpful staff who work to meet the needs of their guests.
Had trouble with my previous carrier and decided to switch to Verizon. The man that helped me i forgot his name but was very helpful and had me in and out! Great service !
July 2025
The salesman was very professional. Knew what he was doing, however, he did not tell us about having to pay the sales tax and the setup fee, which we were not expecting. It would have been good to know that up front.
June 2025
The customer service representative, Marques, did an outstanding job taking care of us.