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November 2023 by Amy Tamashiro
Jon was excellent to deal with, very helpful but my new S23FE I bought direct from Samsung has been nothing but frustrating. Two days, three trips to the store, and I'm still having issues and traveling for ten days. Five stars to Jon, two for the 23.
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November 2023 by Eric Reichert
Breanna is amazing!!! She was so friendly, courteous and made us feel like we were the most important customers. Cycle City will be doing all of our Verizon purchases with Breanna, she runs a smooth store. I can not say enough good words about her. Thank you Breanna, Susan James/ Cycle City!!!
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October 2023 by Nina Golini
Troy was absolutely amazing. He helped with transferring over my iPhone 11 to the 15. I would highly recommend coming to this store and working with him. I would give him 10 stars if I could!
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October 2023 by Valerie Leppa
Walked into the store 10 minutes before closing time. Troy G. was unable to sell us a phone because of inventory, but took the time to review our account and gave us advice on some details of our account as well as suggestions on how to reduce our monthly billing. Very nice, knowledgeable and patient as he worked 20 minutes past closing time. Thank you, Troy
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October 2023 by Caroline Coburn
Troy was very helpful in getting my mother's and my phones set up. He even skipped lunch and probably didn’t get to eat until he got off because he had customer after customer. He’s very dedicated and customer service oriented.
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October 2023 by Sam Della Torre
Troy was a joy to have as my sales rep. I went to the store to buy a new iPhone and I knew exactly what I wanted. I’m happy to say I did not feel persuaded or pressured into buying more than what I wanted unlike other experiences I had. Troy was very knowledgeable, fun and positive during my customer experience. My time at this location was fantastic!
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October 2023 by Nina Brieva
Troy was absolutely amazing. He helped with transferring over my iPhone 11 to the 15. I would highly recommend coming to this store and working with him. I would give him 10 stars if I could!
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September 2023 by Daniel Forrest
Troy G is a valuable asset to Verizon! Not only is he extremely friendly and personable, but also very professional, knowledgeable, and a great salesperson! He helped my wife and I take advantage of Verizon's Samsung 23 promotion. He successfully transferred our data, prepared our old phones for shipping, and synced our new phones with our Galaxy watches! He needs to be in management! He is great with people and knows the business! I hope someone in corporate soon recognizes this talented and intelligent young man before he moves on and up to bigger and better things!
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September 2023 by Tim Wall
Breanna was extremely helpful and helped us get the best deal on our phone purchase. She was knowledgeable and made the process very easy for us. Outstanding service and she very well represented Verizon and the level of service we enjoy.
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August 2023 by Jessica Jeffs
I really needed a new upgrade on my phone and wasn't sure what direction to go with all the new phones out. Breanna was so helpful with guiding me in the right direction with a phone that fits my lifestyle needs. Hands store the best store to go to. She truly cares about her customers and their needs.
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August 2023 by Nicholas Griffin
Troy was absolutely wonderful to work with. I came from a previous cell phone service provider and didn’t know where to start to transfer my service. Thankfully, he made the process quick and easy as well as enjoyable for me. I can’t recommend him enough and I’m so thankful for him and his assistance.
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August 2023 by Google user
I really needed a new upgrade on my phone and wasn't sure what direction to go with all the new phones out. Breanna was so helpful with guiding me in the right direction with a phone that fits my lifestyle needs. Hands store the best store to go to. She truly cares about her customers and their needs.
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July 2023 by John Mackowski
Outstanding experience! Just worked with Troy on getting setup with my new phone. Troy is definitely the person to see when upgrading to the latest technology. Troy's skill in getting everything moved from my old phone to my new phone was outstanding! Especially when the old phone did not want to cooperate. Many thanks to Troy for the outstanding help and service! Highest recommendation!
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June 2023 by Jack Anderson
Working with Troy made the transition to our new phones so easy. He answered all our "***** questions with patience. He also was able to handle questions from walk-ins with ease while still serving us. Overall, he provided us wonderful service. He is a great and positive asset to your company.
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June 2023 by Cindy Bennett
Breanna was extremely helpful and friendly. So much more comfortable using my new IPhone since working with her. Highly recommend!
