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“This location is amazing, professional and dedicated to getting your package delivered! Friendly customer service all around great experience, and will do future business with this location!”
“The 3 delivery men that delivered my Peloton were incredible. Very professional, courteous, and friendly throughout their work. They set it up in a timely manner and handled everything with care.
Very satisfied with the work they performed. Highly recommend.”
“I cannot thank you enough for the 4 crates we bought and had delivered to Helena MT. The fit was perfect, the quality excellent, and the 1-week turnaround amazing. We used them to ship 4 nearly full 48u racks from Helena MT to Bend OR, and then empty racks back to Helena unharmed. The job went very well.
I would especially like to thank both KJ and DebbieAnn for all their help in making this project 100% successful.”
“This UPS Store has always had amazing fast service, for my Amazon returns for sure! And for other deliveries. They’ve always been very efficient, attentive and pleasant.”
7:30AM - 4:30PM
1401 W Valley Hwy N, Auburn
Shipping Centers
“Paul has great customer service skills he is a jolly fellow. The space could be tight to get in. The parking is limited for larger rig best bet would be on the street at the shipper and receiving rear side of the builing. Please note it's a $$ 250 fine for parking in Auburn street, night time it's fine cause the parking enforcement are sleeping. There's a truck stop near by 6 miles south on 167 which charges 25/day for parking, there's also a fuel stop at hwy 18 (76 fuel stop) ; only fuel no parking. Plenty of food nearby walking distance 1 mile and a small local casino, banks, Lowe's etc..”
“I was just in there, but six or seven minutes taping up a box I was trying to get delivered and listened to this lady Diane behind the counter. She was just be the friendliest person with everyone walking thru that door from the regulars and cracking jokes to the fedex guy dropping off boxes. Diane had the attitude like it was a great day to be alive and it made my day a little bit brighter! Especially after telling me of the holiday price increase! ?. LolLet me add another name…Emily! Just left there again and now it was the two of them working, what a great team! Emily gave me all sorts of advice on buying/selling apps too, very helpful!”
“The building says Odyssey now. Reefers with swinging doors use Docks 50-53. The driver entrance is between 54 & 55. Turn right to the open space and look to your left for a door that says Driver Check In. Wear a safety vest. No parking nearby. The receiver arrived and opened the door at 0600 promptly. Seems to move fairly quickly. Brought the BOL out when he was done.”
“I'm an employee here at air sea America Inc if you want to get something for your camping needs or in home furnishings go to Amazon or any other sites like it and search for dynasty fireplaces or outland living and find the product of your desire”
“I started coming here when I tried to go to the post office and couldn't get in the parking lot cuz it's so busy, and I found this place to be so relaxing and unstressful to get things done. They do notary, they do everything the post office does and more and the service is great. It may cost a bit more but it's so worth it, the no stress. I have and will continue to do business here!”
“Staples is my go-to store for all of my supply and printing needs. Friendly and knowledgeable staff, all the supplies I normally use and more. Why would I go elsewhere?”
“Rozina was amazing! Little did I realize I came right at the end of her day with like 7 returns that were wrong. She helped me cancel and fix it to go out of her store even as she was closing up. Above and beyond service with a smile and so helpful!”
9:00 AM - 5:00 PM
15200 SE 326th St, Auburn
Shipping Centers
“We can’t say enough good things about this company. From day one, they’ve treated us like family—not just another customer. Every member of their team is kind, professional, and genuinely helpful. They go out of their way to make sure things run smoothly, and they’re always willing to accommodate our needs, even on short notice.
It’s rare to find a company that combines reliability with such a warm, personal touch. Working with them has been a true pleasure, and we’re incredibly grateful for the relationship we’ve built. If you’re looking for a warehouse or freight partner you can count on—and one that actually cares—look no further. We highly recommend them!”
“My appointment was at 12:00 pm showed up at 11:30 am. They gave me a door shortly. Was loaded and paperwork in hand by 2:14 pm. Everyone was super helpful and plenty of room to back up.”
“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
“Amazing people here. Great staff and a wonderful experience all around, solid team with excellent drivers with best in class service. Professional and clean. All drivers show up on time and ready. Highly recommend them to anyone out there trying to get their freight delivered in a timely and professional manner.”
“I went and asked if they do USPS. They do not, but the guy says he'll add the packing slip in plastic bag and put on the package for me no cost so I can drop it off at the post office. I know this isn't their service but its excellent customer service. I'll be back here explicitly for my future shipping needs. Keep it up UPS!”
7AM - 3:30PM
7082 S 220th St, Kent
Shipping Centers
“I had no experience in how to ship a family heirloom art piece down the west coast. From the very first contact Alicia and the Navis team help me feel comfortable with the process and safe crating of a fragile art piece. The entire engagement was smooth and easy, the crating was so professional and the delivery was well communicate and timely. Prices for such services vary greatly and this was definitely neither the most expensive or the cheapest, but it was well worth it! I would strongly recommend this Navis Pack and Ship team in Kent, WA for any of my critical shipping needs, no matter how fragile or delicate the payload. Thanks Navis Team!”
8:30AM - 6:30PM
13036 SE Kent-Kangley Rd, Kent
Shipping Centers
“Mannish and Joise are so sweet and helpful. I’ve always been greeted with a smile. They’re always working hard and still makes time to answer all my questions. They went over and beyond in helping me with my return. May experience at this locations has always been great! Quick and friendly team. I appreciate you both. Thank you!!!!!”
“I could not be happier with the customer service I received from the two ladies working here. I came in to ship my step fathers personal effects, and his ashes to his children after my mom passed away. They were such a huge help in getting my items boxed up and shipped off to the correct address. They were fast, friendly and efficient. I left there feeling very thankful for them. And having a Crumbl next door so I could eat my feelings afterwards certainly helped.”
“I was picking up a pallet from the depot. Finding the right place to be wasn’t hard, but knowing I was in the right place was a bit of a challenge. There were clues, obvious in hindsight; after following a freight truck through the south entrance, the signs for parking hung on the other side of the chain link fence off to the right, the lack of marked parking lines, another sign for will call. I think they expect you to come in the other way and then drive around when they tell you where to go wait. Anyway, if you come in the South Entrance first, park off to the right. Go up the ramp, walk in to the warehouse follow the windows to the right and get someone’s attention through the door. Friendly service, fork lift driver was courteous and careful and we had a very friendly conversation. Thank you for the safe delivery!”
“Hats off to Rob and his team for their outstanding customer service. Willing to go the extra mile to make sure my shipment was properly packaged and sent with security tags. A rarity these days!”
“We have used Mailboxes of Kent to receive and send all our mail for years. The staff is always professional, helpful and friendly. It has been wonderful having peace of mind that our mail and packages are always secure. After having our mail stolen at our home, and horrible experiences using the USPS mailboxes, Mailboxes of Kent has been a wonderful resource for us and our community.”
“When I went into the u p s store in federal way, two hundred and seventy second street, the associate was both kind and helpful when asked for help.Sending back a package to amazon didn't know how to do it.And he walked me right through it with no problem, really appreciated this.He made my stay there quick and easy something.I love”
“I went to return some items to Amazon and at first I had selected the wrong return on the Amazon website which would have required me to supply a box and label. Unfortunately the 2 male workers were not very helpful stating that I would need to pay $8 for a box and label. I stood aside and started trying to cancel my return and redo it. I was having issues and Jessie came out from the back and was incredibly helpful. She was very patient with me helping me update the return so that I could do it for free from this location. The site was being frustrating so it took about 15 mins off and on of her assistance. She went above and beyond! I returned yesterday to do another return and Jessie helped me again. She was so incredibly positive, kind and patient. I wasn't particularly happy with the first workers my first trip because they weren't helpful, but Jessie saved the day. UPS is very lucky to have this employee at this location. She is a great asset to your company and provides exceptional customer service.”
“People may sometimes seem like they are a bit lost but they do the work right and fast. If you come here with a highway truck and a 53’ trailer it will be painfull to back up ?”
“Received excellent customer service from the worker that was working today (7.8.25 AM). I hadn’t used the FAX machine at this location and he took time out his busy day to assist me fax some important documents. I wish I would have gotten his name but I didn’t, however, he was the only worker there at 845 in the morning I could see! Big shoutout to him for helping me get these documents scanned and sent! Thank you for making the process easy!”
“I stopped by to get pricing options to ship a package out of the country and the woman working made it easy to see what options would be best. She was personable, kind, and took great care to make sure I could choose the best option. I’ll definitely use Auburn Postal Center in the future for mailing packages. It’s a great one stop shop!”
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“Picked up a load here and had a smooth experience overall. GPS brought me straight to the location with no issues. After entry, I backed up and parked along the fence, then went to check in with my license and DOT number.
My appointment was at 3:00 PM, but I arrived early and checked in at 12:30 PM. They gave me a door with instructions not to open it. If you’re picking up a frozen load, make sure to pre-cool your reefer to -10°F, or you’ll have to wait until it reaches the desired temp. Someone will check your trailer temperature and then direct you to back into the door.
Once in position, you’re required to disconnect your trailer’s air line so they can place a lock on it. Loading started at 1:30 PM, and I was out by 2:30 PM—so they were pretty quick.
Not sure if overnight parking is allowed on-site, but I did see a few trucks parked on the street nearby.”