Mail Boss is a highly regarded local company known for its strong and secure mailboxes, offering excellent customer service and quality products. Customers appreciate the easy installation process and the formidable design of the mailboxes, which provide peace of mind in neighborhoods with high mail theft. Many users have reported using their Mail Boss mailboxes for years without any issues, reinforcing the product's durability and reliability. The customer service team is frequently praised for their responsiveness and helpfulness. Customers have shared positive experiences, highlighting how staff members address problems with care and follow-up, making the buying experience smooth and pleasant. One customer noted how the company swiftly resolved an address mistake for a lock replacement order, showcasing their commitment to customer satisfaction. Mail Boss also offers affordable replacement keys and locks, which are difficult to duplicate, making it a cost-effective choice for consumers. The company, being family-owned and operated, fosters a sense of community support among its customers. Overall, Mail Boss stands out for its combination of high-quality products, exceptional service, and a local touch, making it a recommended choice for anyone in need of a secure mailbox solution.
great products. and the best customer support I've encountered in years.
July 2023
I just placed an order for a MailBoss Manager mail box. Spoke with Dana who answered all my questions to my satisfaction. She is awesome, very courteous and helpful. I will update this review after the mailbox is installed.
April 2023
Great mailbox and great customer service! (Thank you, Dana!) We love our mailbox!
