“If this store could be renamed, it should be 'Above and Beyond Supply'! We were sent here after an impromptu bunny purchase (long story, and who does that?!) Anywho... we initially purchased bare necessities for our newest furry family member and as we were checking out, the awesome staff went above and beyond. Not only did she steer us to a few more must haves at affordable prices, she share tips and tricks from her perosnal experience as a bunny owner, she shared websites for additional supplies, and even confirmed the gender of our baby bunny! She pulled in another staff member to confirm too!Side note, aside from supplies for animals of all sorts - they had baby chicks in! Loved to see they were collecting warm clothes donations and giving back to the community in this way as well. Great store, great people working there, just all around great!”
“Nice old-time style hardware store and lumber supply. Good people, friendly, and helpful. Lots of selection for hardware, tools, lumber, and many other materials. Can take the wife, and we both have a happy shopping experience every time. Really enjoy the 1st Saturday of every month, 20% off sale, have gotten some great deals, and saved lots of money. Check it out. The pickled beats are just like mom's. I must qualify some of my statements by telling you I worked part-time at a similar hardware and lumber store back home for 5 years back in the late 70's and early 80's and have fond memories of the place. After working over 45 years in construction and buying lots of hardware and lumber for work as well as home projects, I can vouge for as well as refer you to Arlington Hardware. Enjoy.”
“Excellent customer service at Mail Boss! Dana and Erika are amazing, very kind, attentive, and always willing to help when I call them. They helped me with my mail key and handled my shipping quickly and efficiently. Highly recommend!”
“Huge shout out to the ladies in the clothing area upstairs..you went above and beyond mailing me an earring jewel I dropped on that rustic floor. Thank you for taking time to look for it and mailing it to me! I was tickled that I got it back. Thanks for spending time to do that!”
“Amazing team. They fixed my door handles that I've been having problem for 5 months in 10 min. They were very thorough with explaining to me what the problem is and gave perfect solution to fix. Highly recommend it”
“Between Ed and Cindy they were able to help me with everything I needed very pleasant shopping experience and these two actually cared enough to help out which is rare and awesome”
“I went to the paint apartment to get some paint. I had taken a picture of a label from a old paint can, which I got from lowes previously. I needed just a pint more of the same color but in flat instead satin. So there was a gentleman there and he started talking about hw he was just made supervisor of the paint apartment and such and how this person (Deidre) was new to the department and doing good. So I showed him the picture I had taken from the paint can, I told him I wanted this paint but in a flat and just a pint of it. All the gentlemen had to do was but in the paint code. But man he started rambling on just seemed like he wasn't listening and confused, he mixed up the paint wrong twice. After the second time I told him to forget and I would come back and try again. I came back 2 days later and Deidre was there and I asked if her supervisor was there and she said no it was just her today and I said perfect. I told her exactly what I told her supervisor and she said no problem and had me read off some numbers to that she showed and it was a perfect match. Deidre has only been doing this part time for a couple weeks. I just wanted to share how great of a job she did made she will be the supervisor soon.”
“I've ordered windows and a second time a sliding door. Both times were great, ordering was smooth. I had some problems with some parts missing they were very helpful and fast with getting the parts that I needed. I'm just the homeowner and the experience has been very positive with this place.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.